{"id":214339,"date":"2024-05-11T15:55:50","date_gmt":"2024-05-11T07:55:50","guid":{"rendered":"https:\/\/docs.pingcode.com\/ask\/ask-ask\/214339.html"},"modified":"2024-05-11T15:55:55","modified_gmt":"2024-05-11T07:55:55","slug":"%e8%af%b4%e4%b8%80%e8%af%b4%e4%bc%81%e4%b8%9a%e5%9c%a8%e5%ae%9e%e6%96%bdkpi%e7%ae%a1%e7%90%86%e8%bf%87%e7%a8%8b%e4%b8%ad%e4%bc%9a%e9%81%87%e5%88%b0%e5%93%aa%e4%ba%9b%e9%97%ae%e9%a2%98","status":"publish","type":"post","link":"https:\/\/docs.pingcode.com\/ask\/ask-ask\/214339.html","title":{"rendered":"\u8bf4\u4e00\u8bf4\u4f01\u4e1a\u5728\u5b9e\u65bdKPI\u7ba1\u7406\u8fc7\u7a0b\u4e2d\u4f1a\u9047\u5230\u54ea\u4e9b\u95ee\u9898"},"content":{"rendered":"<p style=\"text-align:center\"><img decoding=\"async\" src=\"https:\/\/cdn-kb.worktile.com\/kb\/wp-content\/uploads\/2024\/04\/27105918\/b5b83c54-d8a6-40b3-827f-53b369d47d9e.webp\" alt=\"\u8bf4\u4e00\u8bf4\u4f01\u4e1a\u5728\u5b9e\u65bdKPI\u7ba1\u7406\u8fc7\u7a0b\u4e2d\u4f1a\u9047\u5230\u54ea\u4e9b\u95ee\u9898\" 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href=\"https:\/\/docs.pingcode.com\/blog\/more\/32999.html\" target=\"_blank\">SMART\u539f\u5219<\/a>\uff1a\u5728\u5b9e\u65bdKPI\u65f6\uff0c\u6307\u6807\u5e94\u5177\u4f53\uff08Specific\uff09\u3001\u53ef\u8861\u91cf\uff08Measurable\uff09\u3001\u53ef\u8fbe\u6210\uff08Achievable\uff09\u3001\u76f8\u5173\u6027\uff08Relevant\uff09\u548c\u65f6\u9650\u6027\uff08Time-bound\uff09\u3002<\/li>\n<li>\u8c03\u6574\u517c\u987e\u5e73\u8861\uff1a\u7ee9\u6548\u6307\u6807\u4e0d\u5e94\u53ea\u5173\u6ce8\u77ed\u671f\u6210\u679c\uff0c\u4e5f\u8981\u8003\u91cf\u957f\u671f\u53d1\u5c55\u548c\u8d28\u91cf\u6307\u6807\uff0c\u786e\u4fdd\u4f01\u4e1a\u7684\u53ef\u6301\u7eed\u53d1\u5c55\u3002<\/li>\n<\/ul>\n<p><h3>\u4e8c\u3001\u6c9f\u901a\u4e0d\u5145\u5206<\/h3>\n<\/p>\n<p><p>KPI\u7684\u6210\u529f\u5b9e\u65bd\u4f9d\u8d56\u4e8e\u5145\u5206\u7684\u6c9f\u901a\u3002<strong>\u5458\u5de5\u5bf9\u4e8eKPI\u7684\u7406\u89e3\u548c\u8ba4\u540c\u662f\u5b9e\u65bd\u7684\u524d\u63d0<\/strong>\u3002\u4f46\u5728\u4e00\u4e9b\u4f01\u4e1a\u4e2d\uff0c\u7ba1\u7406\u5c42\u4e0e\u5458\u5de5\u4e4b\u95f4\u7684\u6c9f\u901a\u5f80\u5f80\u5b58\u5728\u969c\u788d\uff0c\u9020\u6210\u5458\u5de5\u5bf9KPI\u7684\u8bef\u89e3\u6216\u4e0d\u4e86\u89e3\uff0c\u5f71\u54cd\u7ee9\u6548\u7ba1\u7406\u7684\u6548\u679c\u3002<\/p>\n<\/p>\n<ul>\n<li>\u5efa\u7acb\u901a\u7545\u6c9f\u901a\u673a\u5236\uff1a\u5b9a\u671f\u4e3e\u884c\u4f1a\u8bae\uff0c\u786e\u4fdd\u6bcf\u4e2a\u4eba\u90fd\u6e05\u695a\u4f01\u4e1a\u7684\u76ee\u6807\u53ca\u5176\u4e2a\u4ebaKPI\u3002<\/li>\n<li>\u63d0\u4f9b\u900f\u660e\u5316\u4fe1\u606f\uff1a\u4fdd\u6301\u7ee9\u6548\u7ba1\u7406\u8fc7\u7a0b\u7684\u900f\u660e\u5ea6\uff0c\u786e\u4fdd\u5458\u5de5\u80fd\u5b9e\u65f6\u4e86\u89e3\u81ea\u5df1\u7684\u7ee9\u6548\u6c34\u5e73\u3002<\/li>\n<\/ul>\n<p><h3>\u4e09\u3001\u7f3a\u4e4f\u6709\u6548\u7684\u6fc0\u52b1\u548c\u53cd\u9988\u673a\u5236<\/h3>\n<\/p>\n<p><p>\u6709\u6548\u7684\u6fc0\u52b1\u548c\u53cd\u9988\u662f\u6fc0\u53d1\u5458\u5de5\u4e3b\u52a8\u6027\u548c\u521b\u9020\u6027\u7684\u5173\u952e\u3002<strong>\u6ca1\u6709\u597d\u7684\u6fc0\u52b1\u673a\u5236\uff0c\u5458\u5de5\u53ef\u80fd\u7f3a\u4e4f\u8db3\u591f\u7684\u52a8\u529b\u53bb\u8fbe\u6210KPI<\/strong>\u3002\u540c\u65f6\uff0c\u7f3a\u4e4f\u53ca\u65f6\u548c\u5efa\u8bbe\u6027\u7684\u53cd\u9988\uff0c\u5458\u5de5\u96be\u4ee5\u77e5\u9053\u81ea\u5df1\u5728\u7ee9\u6548\u4e0a\u7684\u8868\u73b0\u548c\u9700\u8981\u6539\u8fdb\u7684\u5730\u65b9\u3002<\/p>\n<\/p>\n<ul>\n<li>\u5236\u5b9a\u79d1\u5b66\u7684\u5956\u60e9\u673a\u5236\uff1a\u786e\u4fdd\u5458\u5de5\u7684\u52aa\u529b\u53ef\u4ee5\u5f97\u5230\u5408\u7406\u7684\u56de\u62a5\u3002<\/li>\n<li>\u5f00\u5c55\u5b9a\u671f\u7ee9\u6548\u8bc4\u8bae\uff1a\u53ca\u65f6\u5411\u5458\u5de5\u63d0\u4f9b\u6b63\u9762\u6216\u6539\u8fdb\u5efa\u8bae\uff0c\u5e2e\u52a9\u5458\u5de5\u660e\u786e\u63d0\u5347\u65b9\u5411\u3002<\/li>\n<\/ul>\n<p><h3>\u56db\u3001\u6267\u884c\u529b\u4e0d\u8db3<\/h3>\n<\/p>\n<p><p>\u5728KPI\u7ba1\u7406\u4e2d\uff0c\u6267\u884c\u529b\u7684\u4e0d\u8db3\u662f\u4e00\u4e2a\u5e38\u89c1\u7684\u95ee\u9898\u3002\u8fd9\u53ef\u80fd\u662f\u56e0\u4e3a<strong>\u5458\u5de5\u4e0d\u591f\u4e86\u89e3KPI\u91cd\u8981\u6027<\/strong>\u6216\u662f\u5728\u5b9e\u9645\u5de5\u4f5c\u4e2d\uff0c\u7ba1\u7406\u5c42\u672a\u80fd\u6709\u6548\u63a8\u52a8\u548c\u8ddf\u8e2aKPI\u7684\u6267\u884c\u3002<\/p>\n<\/p>\n<ul>\n<li>\u5f3a\u5316\u6267\u884c\u529b\u57f9\u8bad\uff1a\u5bf9\u5458\u5de5\u8fdb\u884c\u76ee\u6807\u7ba1\u7406\u548c\u65f6\u95f4\u7ba1\u7406\u7b49\u76f8\u5173\u57f9\u8bad\uff0c\u63d0\u9ad8\u6267\u884c\u529b\u3002<\/li>\n<li>\u5b9a\u671f\u76d1\u63a7\u548c\u8bc4\u4f30\uff1a\u901a\u8fc7\u8bbe\u7f6e\u68c0\u67e5\u70b9\u6765\u76d1\u63a7KPI\u7684\u5b9e\u65bd\u8fdb\u5ea6\uff0c\u53ca\u65f6\u53d1\u73b0\u548c\u89e3\u51b3\u95ee\u9898\u3002<\/li>\n<\/ul>\n<p><h3>\u4e94\u3001\u8fc7\u5ea6\u4f9d\u8d56KPI<\/h3>\n<\/p>\n<p><p>\u4e00\u4e9b\u516c\u53f8\u53ef\u80fd\u8fc7\u5206\u5f3a\u8c03KPI\uff0c\u5c06\u5176\u89c6\u4e3a\u8861\u91cf\u4e00\u5207\u7684\u6807\u51c6\u3002<strong>\u8fd9\u79cd\u8fc7\u5ea6\u4f9d\u8d56\u53ef\u80fd\u63a9\u76d6\u4e86\u5176\u4ed6\u540c\u6837\u91cd\u8981\u7684\u7ee9\u6548\u7ef4\u5ea6<\/strong>\uff0c\u5982\u56e2\u961f\u534f\u4f5c\u3001\u521b\u65b0\u80fd\u529b\u7b49\uff0c\u4ece\u800c\u5bfc\u81f4\u5458\u5de5\u53ea\u5173\u6ce8\u6570\u5b57\u76ee\u6807\uff0c\u5ffd\u7565\u4e86\u6574\u4f53\u7684\u5de5\u4f5c\u8d28\u91cf\u548c\u56e2\u961f\u7cbe\u795e\u3002<\/p>\n<\/p>\n<ul>\n<li>\u6ce8\u91cd\u7efc\u5408\u8bc4\u4ef7\uff1a\u9664\u4e86KPI\uff0c\u8fd8\u5e94\u8be5\u5173\u6ce8\u5458\u5de5\u7684\u6574\u4f53\u8d21\u732e\u548c\u53d1\u5c55\u6f5c\u529b\u3002<\/li>\n<li>\u907f\u514d\u5fae\u89c2\u7ba1\u7406\uff1a\u7ed9\u4e88\u5458\u5de5\u4e00\u5b9a\u7684\u81ea\u4e3b\u548c\u521b\u65b0\u7a7a\u95f4\uff0c\u4e0d\u8981\u8fc7\u5ea6\u5e72\u9884\u5176\u5de5\u4f5c\u65b9\u5f0f\u3002<\/li>\n<\/ul>\n<p><h3>\u516d\u3001\u5ffd\u89c6\u5458\u5de5\u4e2a\u4eba\u53d1\u5c55<\/h3>\n<\/p>\n<p><p>\u5728\u5b9e\u65bdKPI\u7684\u8fc7\u7a0b\u4e2d\uff0c\u7ba1\u7406\u8005\u53ef\u80fd\u8fc7\u5206\u4e13\u6ce8\u4e8e\u77ed\u671f\u76ee\u6807\u548c\u4e1a\u7ee9\uff0c\u5ffd\u89c6\u4e86\u5458\u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