{"id":493492,"date":"2024-06-04T17:25:13","date_gmt":"2024-06-04T09:25:13","guid":{"rendered":"https:\/\/docs.pingcode.com\/ask\/ask-ask\/493492.html"},"modified":"2024-06-04T17:25:14","modified_gmt":"2024-06-04T09:25:14","slug":"%e5%a6%82%e4%bd%95%e6%8c%87%e5%ae%9a%e9%a1%b9%e7%9b%ae%e7%ae%a1%e7%90%86%e7%9a%84%e7%9b%ae%e6%a0%87","status":"publish","type":"post","link":"https:\/\/docs.pingcode.com\/ask\/ask-ask\/493492.html","title":{"rendered":"\u5982\u4f55\u6307\u5b9a\u9879\u76ee\u7ba1\u7406\u7684\u76ee\u6807"},"content":{"rendered":"<p style=\"text-align:center\"><img decoding=\"async\" src=\"https:\/\/cdn-kb.worktile.com\/kb\/wp-content\/uploads\/2024\/04\/26134839\/8aab3d7c-f7d6-4cbd-bb71-300540df90ad.webp\" alt=\"\u5982\u4f55\u6307\u5b9a\u9879\u76ee\u7ba1\u7406\u7684\u76ee\u6807\" \/><\/p>\n<p><p>\u5236\u5b9a<a href=\"https:\/\/docs.pingcode.com\/blog\/project-management\/23316.html\" target=\"_blank\">\u9879\u76ee\u7ba1\u7406<\/a>\u76ee\u6807\u7684\u5173\u952e\u6b65\u9aa4\u5305\u62ec\uff1a\u660e\u786e\u76ee\u6807\u3001\u5236\u5b9a\u53ef\u91cf\u5316\u7684\u6307\u6807\u3001\u8bbe\u5b9a\u53ef\u5b9e\u73b0\u7684\u671f\u9650\u3001\u786e\u4fdd\u76ee\u6807\u7684\u76f8\u5173\u6027\u3001\u4ee5\u53ca\u76ee\u6807\u7684\u4e00\u81f4\u6027\u3002\u5176\u4e2d\uff0c\u660e\u786e\u76ee\u6807\u662f\u6700\u91cd\u8981\u7684\u4e00\u6b65\u3002\u660e\u786e\u7684\u76ee\u6807\u80fd\u591f\u4e3a\u6574\u4e2a\u9879\u76ee\u63d0\u4f9b\u6e05\u6670\u7684\u65b9\u5411\u548c\u76ee\u7684\uff0c\u4f7f\u56e2\u961f\u6210\u5458\u4e86\u89e3\u81ea\u5df1\u9700\u8981\u5b8c\u6210\u7684\u4efb\u52a1\u4ee5\u53ca\u8fd9\u4e9b\u4efb\u52a1\u5bf9\u9879\u76ee\u6210\u529f\u7684\u8d21\u732e\u3002\u901a\u8fc7\u660e\u786e\u76ee\u6807\uff0c<a href=\"https:\/\/docs.pingcode.com\/blog\/project-management\/61672.html\" target=\"_blank\">\u9879\u76ee\u7ecf\u7406<\/a>\u53ef\u4ee5\u66f4\u597d\u5730\u534f\u8c03\u8d44\u6e90\u3001\u5b89\u6392\u4efb\u52a1\u548c\u8bc4\u4f30\u9879\u76ee\u8fdb\u5c55\u3002<\/p>\n<\/p>\n<hr>\n<h2><strong>\u4e00\u3001\u660e\u786e\u76ee\u6807<\/strong><\/h2>\n<p><p>\u660e\u786e\u76ee\u6807\u662f\u9879\u76ee\u7ba1\u7406\u4e2d\u81f3\u5173\u91cd\u8981\u7684\u4e00\u6b65\u3002\u9879\u76ee\u76ee\u6807\u5e94\u8be5\u662f\u5177\u4f53\u7684\u3001\u660e\u786e\u7684\uff0c\u5e76\u80fd\u6e05\u6670\u5730\u4f20\u8fbe\u9879\u76ee\u7684\u6700\u7ec8\u610f\u56fe\u548c\u671f\u671b\u7ed3\u679c\u3002\u76ee\u6807\u5e94\u56de\u7b54\u201c\u9879\u76ee\u8981\u5b9e\u73b0\u4ec0\u4e48\uff1f\u201d\u7684\u95ee\u9898\u3002<\/p>\n<\/p>\n<p><h2>1.1 \u9879\u76ee\u76ee\u7684\u548c\u613f\u666f<\/h2>\n<\/p>\n<p><p>\u9879\u76ee\u7684\u76ee\u7684\u548c\u613f\u666f\u662f\u5236\u5b9a\u76ee\u6807\u7684\u57fa\u7840\u3002\u9879\u76ee\u7ecf\u7406\u9700\u8981\u4e0e\u76f8\u5173\u5229\u76ca\u76f8\u5173\u8005\u6c9f\u901a\uff0c\u7406\u89e3\u9879\u76ee\u7684\u603b\u4f53\u65b9\u5411\u548c\u671f\u671b\u7ed3\u679c\u3002\u9879\u76ee\u613f\u666f\u901a\u5e38\u662f\u9879\u76ee\u7684\u957f\u8fdc\u76ee\u6807\uff0c\u800c\u9879\u76ee\u76ee\u7684\u5219\u662f\u66f4\u4e3a\u5177\u4f53\u7684\u77ed\u671f\u76ee\u6807\u3002<\/p>\n<\/p>\n<p><h2>1.2 \u5b9a\u4e49\u9879\u76ee\u8303\u56f4<\/h2>\n<\/p>\n<p><p>\u9879\u76ee\u8303\u56f4\u5b9a\u4e49\u4e86\u9879\u76ee\u7684\u8fb9\u754c\u548c\u9650\u5236\u3002\u660e\u786e\u9879\u76ee\u8303\u56f4\u53ef\u4ee5\u5e2e\u52a9\u56e2\u961f\u4e86\u89e3\u54ea\u4e9b\u4efb\u52a1\u662f\u9879\u76ee\u7684\u4e00\u90e8\u5206\uff0c\u54ea\u4e9b\u4efb\u52a1\u4e0d\u5c5e\u4e8e\u9879\u76ee\u8303\u56f4\u3002\u8fd9\u6837\u53ef\u4ee5\u907f\u514d\u8d44\u6e90\u6d6a\u8d39\u548c\u76ee\u6807\u504f\u79bb\u3002<\/p>\n<\/p>\n<hr>\n<h2><strong>\u4e8c\u3001\u5236\u5b9a\u53ef\u91cf\u5316\u7684\u6307\u6807<\/strong><\/h2>\n<p><p>\u53ef\u91cf\u5316\u7684\u6307\u6807\u6709\u52a9\u4e8e\u8bc4\u4f30\u9879\u76ee\u7684\u8fdb\u5c55\u548c\u6210\u529f\u3002\u9879\u76ee\u76ee\u6807\u5e94\u5305\u62ec\u5177\u4f53\u7684\u3001\u53ef\u8861\u91cf\u7684\u6307\u6807\uff0c\u4ee5\u4fbf\u9879\u76ee\u7ecf\u7406\u80fd\u591f\u5ba2\u89c2\u5730\u8bc4\u4f30\u9879\u76ee\u7684\u6210\u679c\u3002<\/p>\n<\/p>\n<p><h2>2.1 \u786e\u5b9a\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPIs\uff09<\/h2>\n<\/p>\n<p><p>\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPIs\uff09\u662f\u7528\u4e8e\u8861\u91cf\u9879\u76ee\u6210\u529f\u7684\u5177\u4f53\u6307\u6807\u3002KPIs \u5e94\u8be5\u662f\u4e0e\u9879\u76ee\u76ee\u6807\u76f4\u63a5\u76f8\u5173\u7684\uff0c\u5e76\u80fd\u63d0\u4f9b\u6709\u5173\u9879\u76ee\u8fdb\u5c55\u7684\u6709\u7528\u4fe1\u606f\u3002\u4f8b\u5982\uff0c\u5982\u679c\u9879\u76ee\u76ee\u6807\u662f\u63d0\u9ad8\u5ba2\u6237\u6ee1\u610f\u5ea6\uff0c\u90a3\u4e48\u76f8\u5e94\u7684KPI\u53ef\u80fd\u5305\u62ec\u5ba2\u6237\u6ee1\u610f\u5ea6\u8bc4\u5206\u548c\u5ba2\u6237\u53cd\u9988\u6570\u91cf\u3002<\/p>\n<\/p>\n<p><h2>2.2 \u4f7f\u7528<a href=\"https:\/\/docs.pingcode.com\/blog\/more\/32999.html\" target=\"_blank\">SMART\u539f\u5219<\/a><\/h2>\n<\/p>\n<p><p>SMART\u539f\u5219\u662f\u5236\u5b9a\u53ef\u91cf\u5316\u76ee\u6807\u7684\u6709\u6548\u65b9\u6cd5\u3002SMART\u4ee3\u8868Specific\uff08\u5177\u4f53\u7684\uff09\u3001Measurable\uff08\u53ef\u8861\u91cf\u7684\uff09\u3001Achievable\uff08\u53ef\u5b9e\u73b0\u7684\uff09\u3001Relevant\uff08\u76f8\u5173\u7684\uff09\u548cTime-bound\uff08\u6709\u65f6\u95f4\u9650\u5236\u7684\uff09\u3002\u786e\u4fdd\u76ee\u6807\u7b26\u5408\u8fd9\u4e9b\u6807\u51c6\uff0c\u53ef\u4ee5\u63d0\u9ad8\u76ee\u6807\u7684\u53ef\u64cd\u4f5c\u6027\u548c\u53ef\u8bc4\u4f30\u6027\u3002<\/p>\n<\/p>\n<hr>\n<h2><strong>\u4e09\u3001\u8bbe\u5b9a\u53ef\u5b9e\u73b0\u7684\u671f\u9650<\/strong><\/h2>\n<p><p>\u6bcf\u4e2a\u9879\u76ee\u76ee\u6807\u90fd\u9700\u8981\u6709\u660e\u786e\u7684\u65f6\u95f4\u9650\u5236\uff0c\u4ee5\u786e\u4fdd\u9879\u76ee\u80fd\u591f\u5728\u9884\u5b9a\u7684\u65f6\u95f4\u6846\u67b6\u5185\u5b8c\u6210\u3002\u8bbe\u5b9a\u671f\u9650\u6709\u52a9\u4e8e\u9879\u76ee\u56e2\u961f\u4fdd\u6301\u8fdb\u5ea6\uff0c\u5e76\u5728\u5fc5\u8981\u65f6\u8fdb\u884c\u8c03\u6574\u3002<\/p>\n<\/p>\n<p><h2>3.1 \u65f6\u95f4\u7ba1\u7406\u6280\u5de7<\/h2>\n<\/p>\n<p><p>\u65f6\u95f4\u7ba1\u7406\u662f\u8bbe\u5b9a\u671f\u9650\u7684\u91cd\u8981\u7ec4\u6210\u90e8\u5206\u3002\u9879\u76ee\u7ecf\u7406\u9700\u8981\u4f7f\u7528\u65f6\u95f4\u7ba1\u7406\u6280\u5de7\uff0c\u5982\u7518\u7279\u56fe\u3001\u65f6\u95f4\u8868\u548c\u91cc\u7a0b\u7891\u8ba1\u5212\uff0c\u4ee5\u5408\u7406\u5206\u914d\u65f6\u95f4\u548c\u8d44\u6e90\uff0c\u786e\u4fdd\u9879\u76ee\u6309\u65f6\u5b8c\u6210\u3002<\/p>\n<\/p>\n<p><h2>3.2 \u9884\u9632\u5ef6\u8fdf<\/h2>\n<\/p>\n<p><p><a href=\"https:\/\/docs.pingcode.com\/blog\/project-management\/59535.html\" target=\"_blank\">\u9879\u76ee\u8ba1\u5212<\/a>\u5e94\u5305\u62ec\u9884\u9632\u5ef6\u8fdf\u7684\u63aa\u65bd\uff0c\u5982\u98ce\u9669\u7ba1\u7406\u548c\u5e94\u6025\u8ba1\u5212\u3002\u901a\u8fc7\u63d0\u524d\u8bc6\u522b\u548c\u5e94\u5bf9\u6f5c\u5728\u7684\u98ce\u9669\uff0c\u9879\u76ee\u7ecf\u7406\u53ef\u4ee5\u51cf\u5c11\u5ef6\u8fdf\u7684\u53ef\u80fd\u6027\uff0c\u786e\u4fdd\u9879\u76ee\u6309\u65f6\u5b8c\u6210\u3002<\/p>\n<\/p>\n<hr>\n<h2><strong>\u56db\u3001\u786e\u4fdd\u76ee\u6807\u7684\u76f8\u5173\u6027<\/strong><\/h2>\n<p><p>\u9879\u76ee\u76ee\u6807\u5e94\u4e0e\u9879\u76ee\u7684\u603b\u4f53\u76ee\u7684\u548c\u613f\u666f\u76f8\u5173\u8054\u3002\u76f8\u5173\u6027\u786e\u4fdd\u4e86\u76ee\u6807\u5bf9\u9879\u76ee\u6210\u529f\u7684\u91cd\u8981\u6027\uff0c\u5e76\u6709\u52a9\u4e8e\u9879\u76ee\u56e2\u961f\u96c6\u4e2d\u7cbe\u529b\u5b8c\u6210\u5173\u952e\u4efb\u52a1\u3002<\/p>\n<\/p>\n<p><h2>4.1 \u4e0e\u5229\u76ca\u76f8\u5173\u8005\u6c9f\u901a<\/h2>\n<\/p>\n<p><p>\u4e0e\u5229\u76ca\u76f8\u5173\u8005\u7684\u6c9f\u901a\u662f\u786e\u4fdd\u76ee\u6807\u76f8\u5173\u6027\u7684\u5173\u952e\u3002\u9879\u76ee\u7ecf\u7406\u9700\u8981\u4e0e\u5229\u76ca\u76f8\u5173\u8005\u5b9a\u671f\u6c9f\u901a\uff0c\u4e86\u89e3\u4ed6\u4eec\u7684\u9700\u6c42\u548c\u671f\u671b\uff0c\u5e76\u786e\u4fdd\u9879\u76ee\u76ee\u6807\u4e0e\u8fd9\u4e9b\u9700\u6c42\u548c\u671f\u671b\u4e00\u81f4\u3002<\/p>\n<\/p>\n<p><h2>4.2 \u8bc4\u4f30\u76ee\u6807\u7684\u4f18\u5148\u7ea7<\/h2>\n<\/p>\n<p><p>\u9879\u76ee\u7ecf\u7406\u9700\u8981\u8bc4\u4f30\u76ee\u6807\u7684\u4f18\u5148\u7ea7\uff0c\u786e\u4fdd\u6700\u91cd\u8981\u7684\u76ee\u6807\u5f97\u5230\u4f18\u5148\u5904\u7406\u3002\u8fd9\u53ef\u4ee5\u901a\u8fc7\u4f7f\u7528\u4f18\u5148\u7ea7\u77e9\u9635\u6216\u5176\u4ed6\u5de5\u5177\u6765\u5b9e\u73b0\uff0c\u5e2e\u52a9\u9879\u76ee\u56e2\u961f\u96c6\u4e2d\u7cbe\u529b\u5728\u6700\u91cd\u8981\u7684\u4efb\u52a1\u4e0a\u3002<\/p>\n<\/p>\n<hr>\n<h2><strong>\u4e94\u3001\u76ee\u6807\u7684\u4e00\u81f4\u6027<\/strong><\/h2>\n<p><p>\u76ee\u6807\u7684\u4e00\u81f4\u6027\u662f\u786e\u4fdd\u6240\u6709\u9879\u76ee\u76ee\u6807\u76f8\u4e92\u652f\u6301\u5e76\u5171\u540c\u63a8\u52a8\u9879\u76ee\u6210\u529f\u7684\u91cd\u8981\u56e0\u7d20\u3002\u76ee\u6807\u7684\u4e00\u81f4\u6027\u53ef\u4ee5\u901a\u8fc7\u4ee5\u4e0b\u65b9\u6cd5\u5b9e\u73b0\uff1a<\/p>\n<\/p>\n<p><h2>5.1 \u5236\u5b9a\u7edf\u4e00\u7684\u76ee\u6807\u6846\u67b6<\/h2>\n<\/p>\n<p><p>\u5236\u5b9a\u4e00\u4e2a\u7edf\u4e00\u7684\u76ee\u6807\u6846\u67b6\uff0c\u53ef\u4ee5\u786e\u4fdd\u6240\u6709\u76ee\u6807\u4e4b\u95f4\u7684\u76f8\u4e92\u652f\u6301\u548c\u534f\u8c03\u3002\u76ee\u6807\u6846\u67b6\u5e94\u5305\u62ec\u9879\u76ee\u7684\u603b\u4f53\u76ee\u6807\u3001\u5404\u5b50\u76ee\u6807\u53ca\u5176\u76f8\u4e92\u5173\u7cfb\u3002<\/p>\n<\/p>\n<p><h2>5.2 \u5b9a\u671f\u8bc4\u4f30\u548c\u8c03\u6574\u76ee\u6807<\/h2>\n<\/p>\n<p><p>\u9879\u76ee\u8fdb\u5c55\u8fc7\u7a0b\u4e2d\uff0c\u9879\u76ee\u7ecf\u7406\u5e94\u5b9a\u671f\u8bc4\u4f30\u548c\u8c03\u6574\u76ee\u6807\uff0c\u786e\u4fdd\u5b83\u4eec\u59cb\u7ec8\u4e0e\u9879\u76ee\u7684\u603b\u4f53\u65b9\u5411\u4e00\u81f4\u3002\u8fd9\u53ef\u4ee5\u901a\u8fc7\u5b9a\u671f\u7684\u9879\u76ee\u8bc4\u5ba1\u548c\u53cd\u9988\u4f1a\u8bae\u6765\u5b9e\u73b0\uff0c\u5e2e\u52a9\u9879\u76ee\u56e2\u961f\u53ca\u65f6\u53d1\u73b0\u548c\u89e3\u51b3\u95ee\u9898\u3002<\/p>\n<\/p>\n<hr>\n<h2><strong>\u516d\u3001\u76ee\u6807\u7684\u5b9e\u73b0\u548c\u8bc4\u4f30<\/strong><\/h2>\n<p><p>\u5b9e\u73b0\u548c\u8bc4\u4f30\u9879\u76ee\u76ee\u6807\u662f\u9879\u76ee\u7ba1\u7406\u7684\u6700\u540e\u4e00\u6b65\u3002\u901a\u8fc7\u5b9e\u73b0\u76ee\u6807\uff0c\u9879\u76ee\u56e2\u961f\u53ef\u4ee5\u8bc1\u660e\u9879\u76ee\u7684\u6210\u529f\uff1b\u800c\u901a\u8fc7\u8bc4\u4f30\u76ee\u6807\uff0c\u9879\u76ee\u56e2\u961f\u53ef\u4ee5\u603b\u7ed3\u7ecf\u9a8c\u6559\u8bad\uff0c\u4e3a\u672a\u6765\u7684\u9879\u76ee\u63d0\u4f9b\u5b9d\u8d35\u7684\u53c2\u8003\u3002<\/p>\n<\/p>\n<p><h2>6.1 \u5b9e\u73b0\u76ee\u6807\u7684\u7b56\u7565<\/h2>\n<\/p>\n<p><p>\u9879\u76ee\u7ecf\u7406\u9700\u8981\u5236\u5b9a\u5b9e\u73b0\u76ee\u6807\u7684\u5177\u4f53\u7b56\u7565\uff0c\u5305\u62ec\u4efb\u52a1\u5206\u914d\u3001<a href=\"https:\/\/docs.pingcode.com\/blog\/project-management\/58557.html\" target=\"_blank\">\u8d44\u6e90\u7ba1\u7406<\/a>\u548c\u8fdb\u5ea6\u76d1\u63a7\u3002\u901a\u8fc7\u5408\u7406\u7684\u7b56\u7565\uff0c\u9879\u76ee\u56e2\u961f\u53ef\u4ee5\u9ad8\u6548\u5730\u5b9e\u73b0\u9879\u76ee\u76ee\u6807\u3002<\/p>\n<\/p>\n<p><h2>6.2 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\u4e3a\u4ec0\u4e48\u6307\u5b9a\u9879\u76ee\u7ba1\u7406\u7684\u76ee\u6807\u662f\u91cd\u8981\u7684\uff1f<\/strong><\/p>\n<p>\u6307\u5b9a\u9879\u76ee\u7ba1\u7406\u7684\u76ee\u6807\u662f\u786e\u4fdd\u9879\u76ee\u80fd\u591f\u987a\u5229\u5b9e\u65bd\u5e76\u53d6\u5f97\u6210\u529f\u3002\u76ee\u6807\u80fd\u591f\u63d0\u4f9b\u9879\u76ee\u56e2\u961f\u660e\u786e\u7684\u65b9\u5411\u548c\u76ee\u6807\uff0c\u4f7f\u5f97\u4ed6\u4eec\u80fd\u591f\u805a\u7126\u4e8e\u5173\u952e\u4efb\u52a1\uff0c\u63d0\u9ad8\u9879\u76ee\u4ea4\u4ed8\u7684\u6548\u7387\u548c\u8d28\u91cf\u3002<\/p>\n<p><strong>2. 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