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Arctis nova pro wireless not detected #375

Description

@TheLaGmAn

Description

Im using W11, the DAC is connected and the compiled headsetcontrol.exe ver 3.0.0 is throwing:

d:>headsetcontrol
No supported device found

anything im missing?

Headset Name

Arctis nova pro wireless

On which OS does the problem happen?

Windows

Device information

Detailed Device Information

Device Found
VendorID: 0x1038
ProductID: 0x12e5
path: \?\HID#VID_1038&PID_12E5&MI_03#9&36c2d62e&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
serial_number:
Manufacturer: SteelSeries
Product: Arctis Nova Pro Wireless
Interface: 3
Usage-Page: 0xc Usageid: 0x1

Device Found
VendorID: 0x1038
ProductID: 0x12e5
path: \?\HID#VID_1038&PID_12E5&MI_04&Col01#9&12eb986c&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
serial_number:
Manufacturer: SteelSeries
Product: Arctis Nova Pro Wireless
Interface: 4
Usage-Page: 0xffc0 Usageid: 0x1

Device Found
VendorID: 0x1038
ProductID: 0x12e5
path: \?\HID#VID_1038&PID_12E5&MI_04&Col02#9&12eb986c&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}
serial_number:
Manufacturer: SteelSeries
Product: Arctis Nova Pro Wireless
Interface: 4
Usage-Page: 0xff00 Usageid: 0x1

Activity

  1. TheLaGmAn commented on Oct 8, 2024

    @TheLaGmAn
    Author

    from what i see in /Sapd/HeadsetControl/tree/master/src/devices/steelseries_arctis_nova_pro_wireless.c
    it has:
    enum { ID_ARCTIS_NOVA_PRO_WIRELESS_BASE_STATION = 0x12e0 };

    but my unit is
    VendorID: 0x1038
    ProductID: 0x12e5

    are there different productids for the nova pro wireless?

  2. Sapd commented on Oct 9, 2024

    @Sapd
    Owner

    are there different productids for the nova pro wireless?

    That is the case for almost all headsets, you can try adding it: https://github.com/Sapd/HeadsetControl/wiki/Development-1-%E2%80%90-Adding-a-device#check-if-a-similar-device-already-exists

  3. nicola02nb commented on Oct 20, 2024

    @nicola02nb
    Contributor

    @TheLaGmAn try with this build:
    headsetcontrol.zip

  4. MasterYami commented on Nov 20, 2024

    @MasterYami

    Just chiming in here to say I had this same issue with the same device ID.

    The version of the headset in question is the Xbox variant, which is understandably much less popular than the standard one so it makes sense it hasn't been added yet.

    Couldn't use the linked build because Linux so I added the product ID in steelseries_arctis_nova_pro_wireless.c and built and it seems to work just fine:

    enum { ID_ARCTIS_NOVA_PRO_WIRELESS_X_BASE_STATION = 0x12e5 };
    (this version of the headset is often marketed as the 'X' variant so I used that)

  5. nicola02nb commented on Nov 20, 2024

    @nicola02nb
    Contributor

    @MasterYami Yep, only adding the ProductID to src/devices/steelseries_arctis_nova_pro_wireless.c should do the job...
    If it works for you, you can go for PR....
    I also got a a build with the same ProductID here:

    @TheLaGmAn try with this build: headsetcontrol.zip

    Surce edits: https://github.com/nicola02nb/HeadsetControl/commit/718213a4fdc5680b941acc08a25d61e7a68b7872#diff-cb0c60c452e5308fe14143a936a8e21bdfff23056c52a59bece82a2436c0726cR8

    But I never got a reply from @TheLaGmAn ....

  6. github-actions commented on Sep 17, 2025

    @github-actions

    This issue is stale because it has been open 300 days with no activity. Remove stale label or comment or this will be closed in 60 days.

  7. nicola02nb commented on Sep 17, 2025

    @nicola02nb
    Contributor

    @Sapd can I suggest to close this issue?

    I added the product ID in steelseries_arctis_nova_pro_wireless.c and built and it seems

    @TheLaGmAn is not answering and @MasterYami seems to have confirmed that by adding only the Id, like I have done in my PR, works flowlessly.

  8. github-actions commented on Jul 15, 2026

    @github-actions

    This issue has been automatically marked as stale because it has been open for 300 days with no activity. It will be closed in 60 days if no further activity occurs. Remove the stale label or comment to keep it open.

  9. github-actions commented on Sep 13, 2026

    @github-actions

    Closed due to inactivity. Feel free to reopen if still relevant.

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