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Arctis Nova 7X V2 not detected after firmware update – PID 22AD #493

Description

@2ndSky95

Hi there,

I'm experiencing an issue where HeadsetControl no longer detects my Arctis Nova 7X (Gen 2/V2) after a recent firmware update via SteelSeries GG. Before the update, everything worked fine, but now the output shows "device_count": 0 with no devices listed. This also breaks dependent tools like aarol/headset-battery-indicator.

Headset Model: Arctis Nova 7X (Gen 2/V2, part of the Nova 7 family)

Firmware Versions:

  • GG Version: 105.0.0
  • Transmitter-Version: 2.31
  • Headset-Version: 2.31
  • Bluetooth-Version: 2.29
  • MCU-Version: 1.82

Hardware IDs:

  • USB\VID_1038&PID_22AD&REV_0231&MI_00
  • USB\VID_1038&PID_22AD&MI_00

Suspected Cause: The firmware update seems to have changed the HID Product ID to 22AD, which isn't supported yet.

Tested on: Windows 10

Full JSON Output from HeadsetControl:

{
  "name": "HeadsetControl",
  "version": "3.1.0-modified",
  "api_version": "1.3",
  "hidapi_version": "0.14.0",
  "device_count": 0,
  "devices": [
  ]
}

I'd be happy to provide more logs, test builds, or any other info to help fix this. Thanks for the great tool!

Sky

Activity

  1. FlyinPancake commented on Mar 5, 2026

    @FlyinPancake

    I had the same issue. Did you try to run the nightly build from the appimage? That one worked for me flawlessly.

  2. 2ndSky95 commented on Mar 5, 2026

    @2ndSky95
    Author
    Microsoft Windows [Version 10.0.19045.6937]
    (c) Microsoft Corporation. Alle Rechte vorbehalten.
    
    C:\Program Files\headsetcontrol\bin>headsetcontrol.exe -o json
    {
      "name": "HeadsetControl",
      "version": "continuous-25-gabfb248",
      "api_version": "1.4",
      "hidapi_version": "0.15.0",
      "device_count": 0,
      "devices": [
    
      ]
    }
    
    C:\Program Files\headsetcontrol\bin>
    

    The Continuous Build?
    Same Issue...

    Sky

  3. Sapd commented on Mar 8, 2026

    @Sapd
    Owner

    See here
    #484

    You could try adding your device id to
    lib/devices/steelseries_arctis_nova_7.hpp
    to see if it fixes it

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