APIError: The request exceeded the maximum allowed time, please try again. If the issue persists, please contact [email protected].

def load_terraclimate_dataset():
"""
Load TerraClimate dataset from Microsoft Planetary Computer.
"""
catalog = pystac_client.Client.open(
"https://planetarycomputer.microsoft.com/api/stac/v1",
modifier=pc.sign_inplace,
)
collection = catalog.get_collection("terraclimate")
asset = collection.assets["zarr-abfs"]

if "xarray:storage_options" in asset.extra_fields:
    ds = xr.open_zarr(
        asset.href,
        storage_options=asset.extra_fields["xarray:storage_options"],
        consolidated=True,
    )
else:
    ds = xr.open_dataset(
        asset.href,
        **asset.extra_fields["xarray:open_kwargs"],
    )

return ds

I also encountered this issue

From my end this has been a problem all day. I found similar problem from a few years ago indicating its a problem from their end. I think there is nothing else to do but to wait it out.
#382

Similar problem from their data explore page where none of the slices actually load. "Sorry, we're having trouble completing this search. If the issue persists, please consider submitting an issue on our GitHub repo."

microsoft/planetary-computer-apis#280

Same here, certain endpoints have been like this all day.

Apologies for the disruption. Overnight the Planetary Computer saw a significant increase in STAC API request volume which resulted in timeouts for many users.

We’ve since updated firewall and database configurations to mitigate the issue and minimize further disruptions. The Planetary Computer’s APIs appear to be functioning normally now, but if you encounter any additional issues, please let us know.

Taylor Corbett (@TaylorCorbett)

Hello!
I'm finding the same problem, Taylor Corbett (@TaylorCorbett) do you think it's still related? What could I do?
Thanks

Navigation Menu

Repository navigation

APIError: The request exceeded the maximum allowed time, please try again. If the issue persists, please contact [email protected]. #470

Metadata

Assignees

Labels

Type

Projects

Milestone

Relationships

Development

APIError: The request exceeded the maximum allowed time, please try again. If the issue persists, please contact [email protected]. #470

Description

Activity

Ethan-Chen421 commented on Jan 23, 2026

MartinMichaelsen-Research commented on Jan 23, 2026

gary-downforce commented on Jan 23, 2026

TaylorCorbett commented on Jan 23, 2026

beatrizbsperes commented on Apr 11, 2026

Metadata

Metadata

Assignees

Labels

Type

Projects

Milestone

Relationships

Development

Issue actions