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Excessive data usage / All files downloaded #13747

Description

@bessman

⚠️ Before posting ⚠️

  • This is a bug, not a question or an enhancement.
  • I've searched for similar issues and didn't find a duplicate.
  • I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
  • I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

I don't know what caused the issue. It started soon after installing version 20241005.

Expected behaviour

Nextcloud shouldn't download gigabytes upon gigabytes of mystery data, especially not on a mobile connection.

Actual behaviour

This morning Nextcloud downloaded just over 15 GB of data to my phone:

Image

The server contains just over 1 GB of data, total:

Image

This used up my entire data quota for the month of October. It would probably have kept downloading even more data had my ISP not cut me off.

Android version

14

Device brand and model

Samsung Galaxy S22

Stock or custom OS?

Stock

Nextcloud android app version

20241005

Nextcloud server version

25.0.13.2

Using a reverse proxy?

I don't know

Android logs

I immediately uninstalled Nextcloud when I noticed the problem, so I have no logs to share.

Server error logs

No response

Additional information

No response

Activity

  1. joshtrichards commented on Oct 9, 2024

    @joshtrichards
    Member

    Did you have any syncing or auto-uploads set up?

  2. bessman commented on Oct 9, 2024

    @bessman
    Author

    I had auto-upload enabled for one folder, containing a few photos totaling maybe 50 MB.

    I'm not sure what you mean by syncing. Nextcloud unconditionally syncs whatever files are on the server, no? I hadn't configured any special syncing beyond the defaults.

  3. bermeitinger-b commented on Oct 10, 2024

    @bermeitinger-b

    I have the same experience. It tries to download/sync the whole Nextcloud. All folders.

    Version 3.30.1 RC1
    
  4. vandman commented on Oct 10, 2024

    @vandman

    I have got the same issue.

    Nexcloud Android Client Version 20241005, Android 14, Samsung S22 Ultra.

    It used almost all my data. It look like it tries to download files from the server. I think the problem is linked to the internal 2 way sync new feature. When you go inside you have a bunch of file and nothing else. It is not possible to deactivate it or set it up???
    Look at the screen capture.
    Image
    Image

  5. bermeitinger-b commented on Oct 10, 2024

    @bermeitinger-b

    Yes, definitely. I have a similar list with all folders, including my whole photos archive with 200GB. I don't think that's the intention here, right?

  6. vandman commented on Oct 10, 2024

    @vandman

    It looks like folder, but it is actually files?

  7. AdamLeyshon commented on Oct 10, 2024

    @AdamLeyshon

    Yes, every single file in our NextCloud accounts are in these lists, it's killing all our phone batteries and data usage, how to disable two-way sync? I can't click on any of those items to remove them.

  8. d00r5 commented on Oct 10, 2024

    @d00r5

    I think there's no way atm but if you don't want to uninstall and you have the option (grapheneOS for instance) you can remove the "network" permission for this app and only enable it when you want a sync.
    Or just downgrade the app

  9. changed the title [-]Excessive data usage[/-] [+]Excessive data usage / All files downloaded[/+] on Oct 11, 2024
  10. noconnor29 commented on Oct 11, 2024

    @noconnor29

    Mine (v3.30.1) seems to be endlessly downloading the contents of the same Signal backup folder. On wifi so the data isn't costly but it's eating my battery alive. I'm on Graphene so I'm going to remove network permission temporarily.

  11. phoropter commented on Oct 12, 2024

    @phoropter

    Same issue on 3.30.1. Didn't notice until I got a notification that the space on my phone was running out. The Internal two way sync menu in settings gives absolutely no way to manage despite saying that's what it's for. It only shows what files are currently being synced.

    Blew through my mobile data too, so thanks for that.

  12. Valdnet commented on Oct 13, 2024

    @Valdnet
    Contributor

    Confirmed. Same problem on version 3.30.1.

    @tobiasKaminsky Can you check it?

  13. mintsoft commented on Oct 13, 2024

    @mintsoft

    Reinstall of 3.29.3 "fixed it" for me, unsure whether 3.30.0 is affected

  14. Valdnet commented on Oct 13, 2024

    @Valdnet
    Contributor

    unsure whether 3.30.0 is affected

    Version 3.30.0 works fine.

  15. arenner-git commented on Oct 14, 2024

    @arenner-git

    Experienced the same problem, when suddenly after the update to the latest version, the NC client started to sync a folder with deja dup-backup files, which of course ate the whole data plan.

  16. joshtrichards commented on Oct 15, 2024

    @joshtrichards
    Member

    Duplicate of #13738

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