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AutoUpload Not Working With Google Play Version #14334

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AutoUpload Not Working With Google Play Version#14334
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alperozturk96
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bugfeature: auto uploadhotspot: device storageStorage (on-device) related. Permissions, paths, inconsistencies, etc.stable-3.30

Description

@djlactose
djlactose
opened on Jan 7, 2025

⚠️ Before posting ⚠️

  • This is a bug, not a question or an enhancement.
  • I've searched for similar issues and didn't find a duplicate.
  • I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
  • I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

Since the last release I am unable to see any files on my device to upload into Nextcloud. It just shows all folders blank.

Expected behaviour

I should be able to upload any file on my phone to my Nextcloud instance.

Actual behaviour

It just shows no files in any folder I got into when trying to select what to upload.

Android version

15

Device brand and model

Pixel 8 pro

Stock or custom OS?

Stock

Nextcloud android app version

3.30.7

Nextcloud server version

30.0.4

Using a reverse proxy?

Yes

Android logs

data folder is blocked in android 15 unless you root the device

Server error logs



Additional information


No response
Activity
  1. djlactose
    added 
    0. Needs triage
     
    bug
     on Jan 7, 2025
  2. Whisprin commented on Jan 8, 2025 
    @Whisprin
    Whisprin
    on Jan 8, 2025
    Are you using the "+ button" and then "Upload files"?
    
Can you please navigate to a folder that contains photos and/or videos and check if those files show up?
    

    And can you please try to use the "Upload content from other apps" option instead and report if that works? You can still browse local folders and files.
  3. djlactose commented on Jan 8, 2025 
    @djlactose
    djlactose
    on Jan 8, 2025 via email
    Author
  4. Daniel-MFG commented on Jan 8, 2025 
    @Daniel-MFG
    Daniel-MFG
    on Jan 8, 2025
    Hello there 👋
    

    I seem to have the exactly same issue...
    

    The interesting thing to note is that the folder shows up with the correct size but when i navigate inside there is only my testing "bump" file inside.
    
Image
    
Image
    

    If i navigate to my music folders tho (containing .mp3 files) everything shows up as one would expect..
    
Image
    

    i can also replicate this behavior with the "auto upload"-Feature...
    
If a folder contains Images, Music or files without any extension nextcloud will at least "find" them but otherwise not!
    
(might also work with some other file extensions but i didn't test every file extension possible for obvious reasons...)
    
Is there some wrong filter being used here?
    

    What i also tested in the end is what would happen if i try to manually upload a file to a folder and then they correctly show up.
    
So this issue seems not to affect that feature.
    

    This is a really big issue in my eyes as anyone who uses these features to back up anything besides images and music will not have their data backed up without noticing!
    
In my case for example i have lost my Signal Backups from the last couple of weeks...
    
(no error messages or anything..)
    
I only noticed this by chance as i wanted to delete some of the really old backups (cleaning up...)
  5. Whisprin commented on Jan 8, 2025 
    @Whisprin
    Whisprin
    on Jan 8, 2025
    @Daniel-MFG Can you please try to use the "Upload content from other apps" option and report if that shows other file types? Manually selecting and uploading files should be working.
    

    Image
    

    I agree that the Auto uploads failing silently is a big issue as some users might notice this too late. Unfortunately, as of now this can't be fixed in the Google Play variant of the app. It still works in the F-Droid variant.
    

    My suggestion is to send a push notification to all users to inform them that Auto uploads stopped working. That way users can actively look for alternatives instead of assuming that everything works as usual. See this summary here (1. problem): #14135 (comment)
  6. Daniel-MFG commented on Jan 8, 2025 
    @Daniel-MFG
    Daniel-MFG
    on Jan 8, 2025
    @Whisprin
    
When i use "Upload content from other apps" then it also shows the files correctly...
    

    But i kinda mentioned that already:
    

    

    What i also tested in the end is what would happen if i try to manually upload a file to a folder and then they correctly show up.
    
So this issue seems not to affect that feature.
    

    

    Image
  7. alperozturk96
    changed the title [-]Unable to see any files to upload[/-] [+]AutoUpload Not Working With Gplay Variant[/+] on Jan 10, 2025
  8. alperozturk96 commented on Jan 10, 2025 
    @alperozturk96
    alperozturk96
    on Jan 10, 2025
    Collaborator
    Google Play version of our app no longer includes the android.permission.MANAGE_EXTERNAL_STORAGE permission due to repeated rejections by Google. While this issue did not arise in earlier versions, at some point, Google began rejecting the app for including this permission. Interestingly, some apps continue to have this permission and can still update without issues. Despite multiple attempts, we have been unable to pass their review, which has impacted the AutoUpload functionality of our app.
    

    We are planning to inform users about this issue within app.
    

    Edit:  It seems that manually granting the necessary permissions is not feasible with the Google Play version. (Stock Android 15)
  9. alperozturk96
    self-assigned this
    on Jan 10, 2025
  10. alperozturk96
    removed 
    0. Needs triage
     on Jan 10, 2025
  11. alperozturk96
    changed the title [-]AutoUpload Not Working With Gplay Variant[/-] [+]AutoUpload Not Working With Google Play Version[/+] on Jan 10, 2025
  12. Daniel-MFG commented on Jan 10, 2025 
    @Daniel-MFG
    Daniel-MFG
    on Jan 10, 2025
    

    Google Play version of our app no longer includes the android.permission.MANAGE_EXTERNAL_STORAGE permission due to repeated rejections by Google. While this issue did not arise in earlier versions, at some point, Google began rejecting the app for including this permission. Interestingly, some apps continue to have this permission and can still update without issues. Despite multiple attempts, we have been unable to pass their review, which has impacted the AutoUpload functionality of our app.
    

    For users who prefer the Google Play version, they can try manually granting the necessary permissions. To do this, navigate to your device settings, select Apps, then Permission Manager, and choose Files and Media. Locate our app and enable Manage All Files permissions. Please note that the steps may vary slightly depending on the device.
    

    If the issue persists after granting the necessary permissions, please provide us with the details through this issue. We are planning to inform users about this issue within app.
    

    

    @alperozturk96 I am using a Google Pixel 7 Pro with the default rom (Android 15 - rooted) and here for example if i select the nextcloud app and manage it's permissions i only get the following (no permission for files/all files listed):
    
Image
    

    And if i navigate to the system permissions manager ( Settings -> Security & Privacy -> Privacy -> Permission manager )
    
I can find the (presumably) correct permission and there is nothing in there...
    
Image
    

    My guess is that with Android 15 no app shows up there if it never requests this permission?
    
(this is a pure guess to be honest)
  13. djlactose commented on Jan 10, 2025 
    @djlactose
    djlactose
    on Jan 10, 2025 via email
    Author
  14. Daniel-MFG commented on Jan 10, 2025 
    @Daniel-MFG
    Daniel-MFG
    on Jan 10, 2025
    I installed the F-Droid version now and while it did correctly download my music library to my phone again it STILL doesn't upload anything that isn't Photos/videos/Music...
    

    The "Signal-Backup" folder essentially still looks like in my earlier post here:
    
#14334 (comment)
    

    But i did get asked for the "all files" right and gave it to the app:
    
Image
  15. 6 remaining items
  16. bjdev86 commented on Jan 14, 2025 
    @bjdev86
    bjdev86
    on Jan 14, 2025
    That's weird. Are you using the latest version on the client? (3.30.7) Have you already tried re-installing it multiple times?
  17. madejackson commented on Jan 15, 2025 
    @madejackson
    madejackson
    on Jan 15, 2025
    

    I was able to get the clinent to upload media and non-media file types using F-Droid provided version 3.30.7.
    

    

    I can confirm this.
    

    Play Store 3.30.7 --> no files shown
    
F-Droid 3.30.7 --> files shown
  18. tobiasKaminsky commented on Jan 15, 2025 
    @tobiasKaminsky
    tobiasKaminsky
    on Jan 15, 2025
    Member
    This is handled via our next release, 3.30.8 RC1
    
It is currently in review and will be soon available for Beta users.
    
Please sign up to it, to check it and provide feedback.
    

    Reasons can be found in #14409
  19. bjdev86 commented on Jan 16, 2025 
    @bjdev86
    bjdev86
    on Jan 16, 2025
    I take it that 3.30.8 will be available in the Play Store as well as on F-Droid?
  20. marapavelka commented on Jan 16, 2025 
    @marapavelka
    marapavelka
    on Jan 16, 2025
    I have version 3.30.8 RC1 and auto uploadt still doesn't work . I have Photos and videos enabled in settings, but I don't have location permissions there.
  21. djlactose commented on Jan 16, 2025 
    @djlactose
    djlactose
    on Jan 16, 2025 via email
    Author
  22. adriy-be commented on Jan 27, 2025 
    @adriy-be
    adriy-be
    on Jan 27, 2025
    I have the version 3.30.8 from the play store and the issue still on my pixel 7. I have force stop, clear cache and check permissions.
    
Thanks for the support.
  23. steamch commented on Apr 4, 2025 
    @steamch
    steamch
    on Apr 4, 2025
    still got same problemm with nextcloud version 3.31.1
  24. joshtrichards
    added 
    feature: auto upload
     
    hotspot: device storageStorage (on-device) related. Permissions, paths, inconsistencies, etc.
     
    stable-3.30
     on Apr 16, 2025
  25. gbraad commented on May 13, 2025 
    @gbraad
    gbraad
    on May 13, 2025
    Related news article: https://www.theregister.com/2025/05/13/nextcloud_play_store_complaint/
  26. siccovansas commented on May 15, 2025 
    @siccovansas
    siccovansas
    on May 15, 2025
    Nextcloud also published an article about it: https://nextcloud.com/blog/nextcloud-android-file-upload-issue-google/
  27. gbraad commented on May 15, 2025 
    @gbraad
    gbraad
    on May 15, 2025
    Awareness around this will hopefully help, bit also shows alternative stores are important, as currently Google decides who can compete with them and on what terms. This does not sound right with me. If they feel the all files is an issue, let them mark these apps in the stor and let the user decide.
    

    

    Update; permission restored
    

    https://arstechnica.com/gadgets/2025/05/nextcloud-accuses-google-of-big-tech-gatekeeping-over-android-app-permissions/
  28. AndyScherzinger commented on May 15, 2025 
    @AndyScherzinger
    AndyScherzinger
    on May 15, 2025
    Member
    Please see #14409 (comment) for the follow-up. TL;DR we will get the permission granted again, tests are currently ongoing with a release candidate rolled-out soon and after that a final release bringing back the original AutoUpload feature-set.
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