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13beta1 and beta3 Connot access external storege (local USB HDD) #7437
Description
Steps to reproduce
- Set up local HDD in External storage (or try to use already configured before upgrade to 13b1)
- Try click on Files->(ExtHDD) - nothing happens.
Expected behaviour
Just access ExtHDD
Actual behaviour
When you click on ExtHDD nothing happens
Server configuration
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
13 beta 1
13 beta 3
Updated from an older Nextcloud/ownCloud or fresh install:
Updated from 12.0.4
Where did you install Nextcloud from:
via web installer
Signing status:
No errors have been found.
List of activated apps:
App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Enabled:
- activity: 2.6.1
- calendar: 1.5.7
- comments: 1.3.0
- contacts: 2.0.1
- dav: 1.4.5
- federatedfilesharing: 1.3.1
- files: 1.8.0
- files_external: 1.4.1
- files_pdfviewer: 1.2.0
- files_sharing: 1.5.0
- files_texteditor: 2.5.1
- files_trashbin: 1.3.0
- files_versions: 1.6.0
- files_videoplayer: 1.2.0
- firstrunwizard: 2.2.1
- gallery: 18.0.0
- logreader: 2.0.0
- lookup_server_connector: 1.1.0
- news: 11.0.5
- nextcloud_announcements: 1.2.0
- notifications: 2.1.0
- oauth2: 1.1.0
- password_policy: 1.3.0
- previewgenerator: 1.0.7
- provisioning_api: 1.3.0
- serverinfo: 1.3.0
- sharebymail: 1.3.0
- survey_client: 1.1.0
- theming: 1.4.1
- twofactor_backupcodes: 1.2.3
- updatenotification: 1.3.0
- workflowengine: 1.3.0
Disabled:
- admin_audit
- bruteforcesettings
- encryption
- federation
- files_clipboard
- keeweb
- systemtags
- user_external
- user_ldap
Nextcloud configuration:
Config report
instanceid’ => ‘xxx’,
‘passwordsalt’ => ‘xxx’,
‘secret’ => ‘xxx’,
‘memcache.local’ => ‘\OC\Memcache\APCu’,
‘trusted_domains’ =>
array (
0 => ‘jxxxxt’,
1 => ‘192.168.100.28’,
2 => ‘10.95.0.186’,
),
‘datadirectory’ => ‘/config/www/nextcloud/data’,
‘overwrite.cli.url’ => ‘https://xxx’,
‘dbtype’ => ‘mysql’,
‘version’ => ‘13.0.0.6’,
‘dbname’ => ‘nextcloud’,
‘dbhost’ => ‘172.17.0.2:3306’,
‘dbport’ => ‘’,
‘dbtableprefix’ => ‘oc_’,
‘dbuser’ => ‘xxxx’,
‘dbpassword’ => ‘xxxx’,
‘logtimezone’ => ‘UTC’,
‘installed’ => true,
‘mail_smtpmode’ => ‘smtp’,
‘mail_smtpsecure’ => ‘tls’,
‘mail_from_address’ => ‘xxxxx’,
‘mail_domain’ => ‘gmail.com’,
‘mail_smtpauthtype’ => ‘LOGIN’,
‘mail_smtpauth’ => 1,
‘mail_smtphost’ => ‘smtp.gmail.com’,
‘mail_smtpport’ => ‘587’,
‘mail_smtpname’ => ‘xxx’,
‘mail_smtppassword’ => ‘xxx’,
‘maintenance’ => false,
‘theme’ => ‘’,
‘loglevel’ => 3,
‘updater.release.channel’ => ‘beta’,
‘mysql.utf8mb4’ => true,
‘preview_max_x’ => 1024,
‘preview_max_y’ => 1024,
‘preview_max_scale_factor’ => 1,
Are you using external storage, if yes which one: local/smb/sftp/...
local: /var/media/hdd
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
Webdav
Client configuration
Chrome 54.0.2840.71
Operating system:
Linux Ubuntu 17.10
Linux Ubuntu 17.04
Logs
Web server error log
Web server error log
nothing here related to external storage The only entry refers to non-existing googlestorage but this is different issueNextcloud log (data/nextcloud.log)
Nextcloud log
Insert your Nextcloud log here
Browser log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
Activity
[-]13beta1 Connot access external storege (local USB HDD)[/-][+]13beta1 and beta3 Connot access external storege (local USB HDD)[/+]janumix commentedon Dec 14, 2017
Folder icon is not presented as previously (with arrow inside).
After clicking on its name gray filed remains but forlder didn't open.
janumix commentedon Dec 14, 2017
here is the same behariour in "External storage" - the only difference is icon.
supermanlinux commentedon Dec 21, 2017
I have the same problem.You should click the share button first,then you can access external_storage.
janumix commentedon Dec 21, 2017
You're right. It works - thanks. Sharing external storage should be enabled.
Nevertheless issue need to be open until fix will be made.
MorrisJobke commentedon Jan 2, 2018
Fixed by #7658