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Disabled Users not visible for the Administrator #8917
Description
The same issue as in #6809 . But there somehow declared as not the same issue...
So this is a new ticket:
Steps to reproduce
- Log in as Admin (Full Admin not Group Admin)
- Go to Users and Disable an existing User
- On the left pane select the Group "Disabled"
Expected behaviour
The Group "Disabled" should list disabled User Accounts
Actual behaviour
The Group "Disabled" doesn't list the disabled Users. The amount (number) of disabled Users is visible.
Server configuration
Operating system: CentOS Linux release 7.4.1708 (Core)
Web server: Apache/2.4.6 (CentOS)
Database: 5.5.56-MariaDB MariaDB Server
PHP version: 7.1.14
Nextcloud version: 12.0.6
Updated from an older Nextcloud/ownCloud or fresh install: oC8.0 --> oC8.1 --> oC8.2 --> oC9.0 --> nC9.0 --> nC10.0 --> nC11.0 --> nC12.0 --> nC12.0.6
Where did you install Nextcloud from:
Signing status: No errors have been found.
List of activated apps:
Enabled:
- activity: 2.5.2
- admin_audit: 1.2.0
- bruteforcesettings: 1.0.3
- comments: 1.2.0
- dav: 1.3.1
- federatedfilesharing: 1.2.0
- federation: 1.2.0
- files: 1.7.2
- files_pdfviewer: 1.1.2
- files_sharing: 1.4.0
- files_texteditor: 2.4.1
- files_trashbin: 1.2.0
- files_versions: 1.5.0
- files_videoplayer: 1.1.0
- logreader: 2.0.0
- lookup_server_connector: 1.0.0
- nextcloud_announcements: 1.1
- notifications: 2.0.0
- oauth2: 1.0.5
- password_policy: 1.2.2
- provisioning_api: 1.2.0
- serverinfo: 1.2.0
- sharebymail: 1.2.0
- survey_client: 1.0.0
- systemtags: 1.2.0
- twofactor_backupcodes: 1.1.1
- updatenotification: 1.2.0
- workflowengine: 1.2.0
Disabled: - encryption
- files_external
- firstrunwizard
- gallery
- theming
- user_external
- user_ldap
Nextcloud configuration:
{
"system": {
"instanceid": "ocnibw9w9uqp",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"localhost",
"192.168.200.15",
"xxx"
],
"datadirectory": "/home/share/data",
"overwrite.cli.url": "http://localhost/owncloud",
"dbtype": "mysql",
"version": "12.0.6.1",
"dbname": "owncloud",
"dbhost": "localhost",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"installed": true,
"mail_smtpmode": "smtp",
"mail_from_address": "share",
"mail_domain": "xxx",
"mail_smtphost": "192.168.200.14",
"mail_smtpport": "25",
"forcessl": true,
"forceSSLforSubdomains": true,
"loglevel": 2,
"default_language": "en",
"allow_user_to_change_display_name": false,
"updatechecker": false,
"check_for_working_htaccess": true,
"logtimezone": "Europe/Zurich",
"maintenance": false,
"theme": "xxx",
"singleuser": false,
"trashbin_retention_obligation": "30, 31",
"memcache.local": "\OC\Memcache\APCu",
"updater.release.channel": "production",
"updater.secret": "REMOVED SENSITIVE VALUE"
},
"apps": {
"activity": {
"enabled": "yes",
"installed_version": "2.5.2",
"types": "filesystem"
},
"admin_audit": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "logging"
},
"backgroundjob": {
"lastjob": "24"
},
"bruteforcesettings": {
"enabled": "yes",
"installed_version": "1.0.3",
"types": ""
},
"comments": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "logging"
},
"configreport": {
"enabled": "no",
"installed_version": "0.1.1",
"types": "filesystem"
},
"core": {
"backgroundjobs_mode": "cron",
"global_cache_gc_lastrun": "1468834201",
"installed.bundles": "["CoreBundle"]",
"installedat": "1435670744.6259",
"lastcron": "1521636302",
"lastupdateResult": "[]",
"lastupdatedat": "1521636337",
"moveavatarsdone": "yes",
"oc.integritycheck.checker": "[]",
"previewsCleanedUp": "1",
"public_files": "files_sharing/public.php",
"public_gallery": "gallery/public.php",
"public_webdav": "dav/appinfo/v1/publicwebdav.php",
"remote_caldav": "dav/appinfo/v1/caldav.php",
"remote_calendar": "dav/appinfo/v1/caldav.php",
"remote_carddav": "dav/appinfo/v1/carddav.php",
"remote_contacts": "dav/appinfo/v1/carddav.php",
"remote_dav": "dav/appinfo/v2/remote.php",
"remote_files": "dav/appinfo/v1/webdav.php",
"remote_webdav": "dav/appinfo/v1/webdav.php",
"repairlegacystoragesdone": "yes",
"scss.variables": "bb083d930fd63c4c89c5b4b3219dfd46",
"shareapi_allow_mail_notification": "no",
"shareapi_allow_public_notification": "no",
"shareapi_default_expire_date": "no",
"shareapi_enforce_links_password": "no",
"shareapi_exclude_groups": "no",
"shareapi_exclude_groups_list": "[""]",
"shareapi_only_share_with_group_members": "yes",
"umgmt_send_email": "false",
"umgmt_show_email": "false",
"umgmt_show_last_login": "true",
"umgmt_show_storage_location": "false",
"updater.secret.created": "1521632343",
"vendor": "nextcloud"
},
"dav": {
"buildCalendarSearchIndex": "yes",
"enabled": "yes",
"installed_version": "1.3.1",
"types": "filesystem"
},
"federatedfilesharing": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": ""
},
"federation": {
"autoAddServers": "0",
"enabled": "yes",
"installed_version": "1.2.0",
"types": "authentication"
},
"files": {
"cronjob_scan_files": "500",
"enabled": "yes",
"installed_version": "1.7.2",
"types": "filesystem"
},
"files_locking": {
"enabled": "no",
"installed_version": "",
"types": "filesystem"
},
"files_pdfviewer": {
"enabled": "yes",
"installed_version": "1.1.2",
"ocsid": "166049",
"types": ""
},
"files_sharing": {
"enabled": "yes",
"incoming_server2server_share_enabled": "no",
"installed_version": "1.4.0",
"lookupServerUploadEnabled": "no",
"outgoing_server2server_share_enabled": "no",
"types": "filesystem"
},
"files_texteditor": {
"enabled": "yes",
"installed_version": "2.4.1",
"ocsid": "166051",
"types": ""
},
"files_trashbin": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "filesystem"
},
"files_versions": {
"enabled": "yes",
"installed_version": "1.5.0",
"types": "filesystem"
},
"files_videoplayer": {
"enabled": "yes",
"installed_version": "1.1.0",
"types": ""
},
"files_videoviewer": {
"enabled": "no",
"installed_version": "0.1.3",
"ocsid": "166054",
"types": ""
},
"firstrunwizard": {
"enabled": "no",
"installed_version": "1.1",
"ocsid": "166055",
"types": ""
},
"gallery": {
"enabled": "no",
"installed_version": "0.6.1",
"types": ""
},
"logreader": {
"enabled": "yes",
"installed_version": "2.0.0",
"levels": "00111",
"ocsid": "170871",
"types": ""
},
"lookup_server_connector": {
"enabled": "yes",
"installed_version": "1.0.0",
"types": "authentication"
},
"nextcloud_announcements": {
"enabled": "yes",
"installed_version": "1.1",
"pub_date": "Sat, 10 Dec 2016 00:00:00 +0100",
"types": "logging"
},
"notifications": {
"enabled": "yes",
"installed_version": "2.0.0",
"types": "logging"
},
"oauth2": {
"enabled": "yes",
"installed_version": "1.0.5",
"types": "authentication"
},
"password_policy": {
"enabled": "yes",
"enforceNumericCharacters": "1",
"enforceUpperLowerCase": "1",
"installed_version": "1.2.2",
"minLength": "12",
"types": ""
},
"provisioning_api": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "prevent_group_restriction"
},
"serverinfo": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": ""
},
"sharebymail": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "filesystem"
},
"survey_client": {
"enabled": "yes",
"installed_version": "1.0.0",
"last_report": "{"id":"ocnibw9w9uqp","items":[["server","version","12.0.3.3"],["server","code","other"],["server","enable_avatars","yes"],["server","enable_previews","yes"],["server","memcache.local","\\OC\\Memcache\\APCu"],["server","memcache.distributed","none"],["server","asset-pipeline.enabled","no"],["server","filelocking.enabled","yes"],["server","memcache.locking","none"],["server","debug","no"],["server","cron","cron"],["php","version","5.6.31"],["php","memory_limit",536870912],["php","max_execution_time",3600],["php","upload_max_filesize",8589934592],["database","type","mysql"],["database","version","5.5.56"],["database","size",146227200],["apps",169116,"disabled"],["apps","activity","2.5.2"],["apps","admin_audit","1.2.0"],["apps","bruteforcesettings","1.0.2"],["apps","comments","1.2.0"],["apps","configreport","disabled"],["apps","dav","1.3.0"],["apps","federatedfilesharing","1.2.0"],["apps","federation","1.2.0"],["apps","files","1.7.2"],["apps","files_locking","disabled"],["apps","files_pdfviewer","1.1.1"],["apps","files_sharing","1.4.0"],["apps","files_texteditor","2.4.1"],["apps","files_trashbin","1.2.0"],["apps","files_versions","1.5.0"],["apps","files_videoplayer","1.1.0"],["apps","files_videoviewer","disabled"],["apps","firstrunwizard","disabled"],["apps","gallery","disabled"],["apps","logreader","2.0.0"],["apps","lookup_server_connector","1.0.0"],["apps","nextcloud_announcements","1.1"],["apps","notifications","2.0.0"],["apps","oauth2","1.0.5"],["apps","password_policy","1.2.2"],["apps","provisioning_api","1.2.0"],["apps","serverinfo","1.2.0"],["apps","sharebymail","1.2.0"],["apps","survey_client","1.0.0"],["apps","systemtags","1.2.0"],["apps","templateeditor","disabled"],["apps","theming","disabled"],["apps","twofactor_backupcodes","1.1.1"],["apps","updatenotification","1.2.0"],["apps","workflowengine","1.2.0"],["stats","num_files",70137],["stats","num_users",134],["stats","num_storages",168],["stats","num_storages_local",2],["stats","num_storages_home",146],["stats","num_storages_other",20],["stats","num_comments",2],["stats","num_comment_markers",1],["stats","num_systemtags",1],["stats","num_systemtags_mappings",0],["files_sharing","num_shares",3814],["files_sharing","num_shares_user",18],["files_sharing","num_shares_groups",4],["files_sharing","num_shares_link",3792],["files_sharing","num_shares_link_no_password",3792],["files_sharing","num_fed_shares_sent",0],["files_sharing","num_fed_shares_received",0],["files_sharing","permissions_0_1","1"],["files_sharing","permissions_3_1","3689"],["files_sharing","permissions_0_15","6"],["files_sharing","permissions_3_15","103"],["files_sharing","permissions_0_19","2"],["files_sharing","permissions_0_31","9"],["files_sharing","permissions_1_31","4"],["encryption","enabled","no"],["encryption","default_module","no"]]}",
"last_sent": "1507545233",
"types": ""
},
"systemtags": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "logging"
},
"templateeditor": {
"enabled": "no",
"installed_version": "0.2",
"types": ""
},
"theming": {
"enabled": "no",
"installed_version": "1.3.0",
"types": "logging"
},
"twofactor_backupcodes": {
"enabled": "yes",
"installed_version": "1.1.1",
"types": ""
},
"updatenotification": {
"bruteforcesettings": "1.0.3",
"core": "13.0.1.1",
"enabled": "yes",
"files_pdfviewer": "1.1.2",
"installed_version": "1.2.0",
"types": "",
"update_check_errors": "0"
},
"workflowengine": {
"enabled": "yes",
"installed_version": "1.2.0",
"types": "filesystem"
},
"169116": {
"enabled": "no"
}
}
}
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Browser: IE11, Firefox 59.0.1
Operating system: Windows 7 64-bit
Activity
ajeoc commentedon Mar 21, 2018
@hubertbanas @MattyShires @supremesyntax @m-blc
Did you got it fixed?
hubertbanas commentedon Mar 21, 2018
Nope. In my case I see
Disabled (9)
but on the right I have only 4 users listed/visible. This is on 12.0.6 as full nextcloud admin.
skjnldsv commentedon Mar 25, 2018
Maybe the new users list will fix this. We'll see.
hubertbanas commentedon Mar 25, 2018
FYI,
I'm still experiencing this issue after upgrading from 12.0.6 to 13.0.1.
michag86 commentedon Mar 29, 2018
@hubertbanas How much users do you have? More than 50?
@MorrisJobke
I can confirm this. The problem is the the way the request is handled:
https://domain/settings/users/users?offset=0&limit=50&gid=_disabledUsers
It seems, that the result is first limited to 50 users, than the filter for disabled users is applied:
https://github.com/nextcloud/server/blob/v13.0.1/settings/Controller/UsersController.php#L310-L369
If you have an environment with more than 50 users, you can hit or miss the disabled users.
As workaround you can search for the disabled user if you know the username.
hubertbanas commentedon Mar 29, 2018
Yes, I have more than 50 users.
MorrisJobke commentedon Apr 3, 2018
cc @skjnldsv aren't you working on this right now? cc @nickvergessen
skjnldsv commentedon Apr 3, 2018
@MorrisJobke yes :)
MorrisJobke commentedon May 14, 2018
See #8824