Guides

Getting Started with the Knowledge Hub

Filter, verify, and update Docs in the Knowledge Hub.



TL;DR

  1. Filter Docs Select the Filters in your Knowledge Hub to find Docs that need updates.
  2. Request verification Assign a new owner, request verification, and submit.



Let's Do It Together!

Step 1: Filter Docs

  1. Click the State Filter and select Modified.
  2. Use the Quick Status buttons at the top to filter your docs accordingly.




Step 2: Request Verification

  1. Click the Verify button.
  2. Hover over Owner and select the new owner.
  3. Clear the current status, request verification, and leave a comment.
  4. Click Submit.

The owner will be notified that verification has been requested.



Step 3: Flag Outdated Docs

  1. Hover over the Verified button for the out-of-date article.
  2. Select it and assign the owner to the previous creator or the person who needs to be assigned.
  3. Hover over Flag as outdated, leave a comment, and click Submit.

The current Doc owner will be notified that the Doc is outdated and needs updating.