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Helpshift Operations
7 posts
@HelpshiftOps

Helpshift Operations

@HelpshiftOps
Mobile in-app help desk.
San Francisco, CA
status.helpshift.com
Joined June 2014
8 Following
44 Followers
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  • @HelpshiftOps
    Helpshift Operations
    @HelpshiftOps
    Aug 31, 2021
    [status] Investigating: Auto Assignment is failing on the Helpshift Admin Dashboard. Any Automations assigning Issues to Agents based on Auto Assignment Rules are affected. stspg.io/2wllgw0frl6d?u…
  • @HelpshiftOps
    Helpshift Operations
    @HelpshiftOps
    Sep 5, 2017
    [status] Investigating: We are currently investigating an issue with our Time Based Automations. Some of the Time B… stspg.io/2d72e4c63
    1
  • @HelpshiftOps
    Helpshift Operations
    @HelpshiftOps
    May 12, 2015
    [status] Resolved: We have resolved the issue, the Management Portal and Web Support Page are functional. stspg.io/13Of
    1
  • @HelpshiftOps
    Helpshift Operations
    @HelpshiftOps
    May 12, 2015
    [status] Investigating: We are currently investigating an issue where in the Web Support Portal and Management ... stspg.io/13Of
  • @HelpshiftOps
    Helpshift Operations
    @HelpshiftOps
    Dec 20, 2014
    [status] Resolved: New secondary database servers have been added and services are back to normal. stspg.io/jDX