Our team is on the ground at Dreamforce. 👋
If you’re here, come find us at booth #109 to talk AI, CX and how organizations are putting Agentic AI to work across customer service.
You can also get hands-on and build and test your own AI agent, or catch our experts on stage
Have an idea for an AI agent?
Describe what you want to build and let your coding assistant help turn it into something you can test, refine and deploy.
Now the fun question: what will you build? bit.ly/4xnUSbQ
Every interaction creates intelligence. The leaders who orchestrate it gain an advantage.
Join us for our 3-part webinar series starting September 16 with guest speakers from Metrigy, Opus, and Forrester.
Register now: bit.ly/4hS7vb2
AOK PLUS supports more than 5M member interactions a year, with 2,400 employees helping members get where they need to go.
Now, they’re bringing those teams together with AI agents on NiCE Cognigy and CXone.
Here’s how it’s working: bit.ly/4xvAlCg
AI doesn’t make fragmented, outdated knowledge disappear. It can scale it.
Before asking how far AI can go, ask: Can it trust what it knows?
Sherry Fragomeni discusses why knowledge readiness may be the hidden blocker in AI service transformation:
