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Chatwoot
726 posts
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@chatwootapp

Chatwoot

@chatwootapp
The modern, open source, AI powered customer support platform. Alternative to Intercom/Zendesk, built with a lot of love from the community.
Worldwide
chatwoot.com
Joined May 2017
34 Following
2,136 Followers
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  • @chatwootapp
    Chatwoot
    @chatwootapp
    Oct 8
    Every new customer conversation needs to be triaged. Captain now does that for you. Write automation rules in plain English, and Captain understands when to assign conversations, set priorities, add labels, reply to customers, or leave private notes.
    00:00
    1
  • @chatwootapp
    Chatwoot
    @chatwootapp
    Oct 6
    So good to have the team together in SF 💙 Here’s what we’ve been building lately 👇
    @sojan_official
    Sojan Jose
    @sojan_official
    Oct 6
    The @chatwootapp team usually works remotely. But over the last couple of weeks, we've been together for an SF offsite. It's been really good to work side by side. Of course, we got the long overdue @ycombinator sign photo 📸 We've also been shipping. A few updates 👇
    Chatwoot teammates posing together in front of the Y Combinator sign in San Francisco.
  • @chatwootapp
    Chatwoot
    @chatwootapp
    Oct 6
    We have a new landing page design live. Take a look and let us know what you think 👀
    2
  • @chatwootapp
    Chatwoot
    @chatwootapp
    Jun 17
    The issue has now been resolved, and services have been fully restored. We apologize for the inconvenience and thank you for your patience while we worked on the fix. If you're still experiencing any issues, please reach out to us.
    @chatwootapp
    Chatwoot
    @chatwootapp
    Jun 17
    🚨 We are currently experiencing service disruptions across parts of Chatwoot. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We apologize for the inconvenience and will share updates as they become
    1
  • @chatwootapp
    Chatwoot
    @chatwootapp
    Jun 17
    🚨 We are currently experiencing service disruptions across parts of Chatwoot. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We apologize for the inconvenience and will share updates as they become
    Chatwoot status
    From status.chatwoot.com