Sonesta Nashville Airport

The very friendly and accommodating staff. The cleanliness of the rooms and the restaurant food is excellent

The restaurant needs new booths We sat in one there was a rip on the cushion that had tape falling off

The sofa was nice. I asked for an extra comforter for the couch and they brought that with no issue.

I didn't realize there would be a $20 daily parking fee and a $20 daily destination fee. That added an unexpected $40 to my daily fee. This hotel wasn't downtown so I didn't anticipate those extra fees.

Additional 25 dollars for some kind of registration fee (was not aware) on top of 20 dollars parking fee

Horrible stench on our floor that smacked us right in the face after exiting elevator. There was black mold in the bathroom in 2 areas. We have photos and video.

My truck was broken into and cost $1500 worth of damage. Your hotel refuses to cover my expenses so I now have to get a lawyer

The restaurant staff were very pleasant and accommodating.

We had to wait over an hour to receive clean towels.

The hotel was very clean and quiet!

I was a little thrown off by the extra charges when we arrived (parking and another $20 fee that I can’t remember what it was called) I don’t think that if you’re renting a room you should have to pay $20 a night to park your car. Maybe only extra cars.

Most of the staff is very sweet. The staff at restaurant are absolutely amazing

Room was not very clean, front desk staff needs to be friendlier.

Parking should be free for guests. If not, it should be less. $20 per night is expensive for overnight. There are many other hotels around the area free for parking

Room was just ok. Quality did not reflect the total price paid . A property fee and a parking fee added on is not ok when the accommodations are just average There was water on the bathroom floor and hair in the bath tub. Would not honor my gov disc

I loved the staff! But that bed felt so good!! It was hard to get out of it!

The outlet on the clock are awkward. I couldn't use my charging block with it because the dial is in the middle. That's not the hotel's fault though.

Cleanliness of the room

It would be nice if there were more (decent) restaurants closer to the hotel. Parking wasn?t the best either.

Show up to discover an addtl $20/day parking fee, staff were too casual- condescendingly told me I was overpaying when I asked to purchase bottled drinks/snacks (i dont need to be reminded), and mildew streamed down the wall of the shower as I bathed

It was very nice. Very good location; close enough to Broadway so taking a Lyft/Uber was very reasonable.

One staff member was so soft spoken that I could barely hear him. I asked a couple questions and he seemed very timid about the answer. Parking should be included for paying guests.

Staff was friendly, great on-site restaurant and the meeting facilities were pretty nice

Location and on time FREE airport shuttle

Was not a 4 star hotel for the price paid.

Beautiful locatiin

Paying for parking and No Bfast

Clean rooms

Restaurant located inside hotel has great service but terrible food. The meatloaf had the appearance & texture of dog food. Exchanged for a basic chicken quesadilla and it was not up to par either- salsa not fresh and more cheese than anything. Beware!

The rooms were spacious and public spaces were well kept and modern. Easy access to airport.

Front desk staff was not engaging (they were on their phone headset w/ a facetime call) while checking me in, didn't tell me much about the food options in hotel or anything I needed to know so I had to dig for info online after check-in.

Very clean, pleasant enough staff

Bed was rock hard. I like a firm bed, but this was too much for my back!