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UX in External Storage configuration – automatically trigger connection test after saving #52985
When configuring or editing an external storage (e.g., SMB), users currently encounter confusing behavior related to the connection status check. After saving the configuration, a red exclamation mark appears, but users must manually take further action to trigger a connection test and potentially see a green checkmark indicating success.
Reproducible behavior:
A user edits (for example, re-enters the password) or creates an external storage entry.
The status icon disappears at first.
Clicks the ✅ button to save.
Shortly after, a red exclamation mark appears (connection error).
Only after either:
manually clicking the red exclamation icon, or
reloading the page (F5 / Ctrl+R),
is the connection re-tested and a green checkmark shown if successful.
Suggested improvement:
After saving (clicking the ✅), Nextcloud should automatically trigger the connection test, just as it currently does after a page reload or when clicking the red exclamation icon manually. This would:
greatly improve user experience,
reduce support overhead (many users don’t understand the red icon’s meaning or that a reload helps),
make the configuration process more intuitive and consistent.
Additional notes:
The manual extra step is particularly problematic in enterprise environments, where users may not be technically familiar with the status icons or know that reloading the page helps.
This behavior is likely handled in the files_external app frontend logic and could be improved by programmatically triggering the existing test function after a successful save.
System info:
Nextcloud version: 31.0.2
Reproducible: ✅ Yes, every time when editing external storage entries
changed the title [-]Improve user experience in External Storage configuration – automatically trigger connection test after saving[/-][+]UX in External Storage configuration – automatically trigger connection test after saving[/+]on May 24, 2025
Activity
[-]Improve user experience in External Storage configuration – automatically trigger connection test after saving[/-][+]UX in External Storage configuration – automatically trigger connection test after saving[/+]