Collabora: Could not find resource file "/apps/files/js/jquery.iframe-transport.js"

Steps to reproduce

Open a file with Collabora
go to menu Admin/Logging
new line created : Error files Could not find resource file "/apps/files/js/jquery.iframe-transport.js"

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Server configuration

Operating system:
ubuntu 16.04.1

Web server:
nginx 1.10.1

Database:
mariaDB 10.0.25

PHP version:
PHP 7.0.8-0ubuntu0.16.04.2 (cli) ( NTS )

Nextcloud version: (see Nextcloud admin page)
Nextcloud 10.0 RC1 (testing)

Updated from an older Nextcloud/ownCloud or fresh install:
updated from 9.0.53

Where did you install Nextcloud from:

Signing status:

Signing status

No errors have been found.

List of activated apps:

App list

Enabled:

admin_audit: 1.0.0
calendar: 1.3.2
contacts: 1.3.1.0
dav: 1.0.0
encryption: 1.3.1
federatedfilesharing: 1.0.1
files: 1.5.2
files_external: 1.0.2
files_pdfviewer: 0.8.1
files_sharing: 1.0.0
files_texteditor: 2.1
files_trashbin: 1.0.0
mail: 0.5.2
notifications: 0.3.0
ownnote: true
password_policy: 1.0.0
richdocuments: 1.1.4
serverinfo: 1.1.1
survey_client: 0.1.5
tasks: 0.9.3
templateeditor: 0.1
workflowengine: 1.0.0

Disabled:

activity
announcementcenter
comments
direct_menu
external
federation
files_accesscontrol
files_automatedtagging
files_retention
files_versions
files_videoplayer
firstrunwizard
gallery
provisioning_api
systemtags
theming
updatenotification
user_external
user_ldap
user_saml

The content of config/config.php:

Config report

{
    "system": {
        "instanceid": "oc285cio3gct",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nuage-prive.fr"
        ],
        "datadirectory": "\/var\/nextcloud_data",
        "overwrite.cli.url": "https:\/\/nuage-prive.fr",
        "dbtype": "mysql",
        "version": "9.1.0.15",
        "dbname": "owncloud",
        "dbhost": "localhost",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "Europe\/Paris",
        "logdateformat": "F d, Y H:i:s",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "mail_from_address": "postmaster",
        "mail_smtpmode": "smtp",
        "mail_domain": "nuage-prive.fr",
        "mail_smtpsecure": "tls",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtphost": "SSL0.OVH.NET",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "loglevel": 0,
        "enable_previews": false,
        "preview_libreoffice_path": "\/usr\/bin\/libreoffice",
        "default_language": "fr",
        "knowledgebaseenabled": false,
        "check_for_working_webdav": true,
        "check_for_working_wellknown_setup": true,
        "theme": "my_theme",
        "remember_login_cookie_lifetime": 1296000
    }
}

Are you using external storage, if yes which one: local/smb/sftp/...
no
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

### Client configuration

Browser:
Firefox 48

Operating system:
OSX 10.11.6

Logs

Web server error log

2016/08/21 12:31:00 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:32:47 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:32:47 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:33:36 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:33:36 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:35:05 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:35:05 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:37:55 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:37:55 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:39:19 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:39:19 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 12:39:51 [warn] 24381#24381: *1192 a client request body is buffered to a temporary file /var/cache/nginx/client_temp/0000000001, client: 137.74.166.88, server: nuage-prive.fr, request: "POST /index.php/apps/richdocuments/wopi/files/386/contents?access_token=iKp4Q52k9Os22oEN3yL7OXQFAmHc1eAz HTTP/1.1", host: "nuage-prive.fr"
2016/08/21 12:49:09 [warn] 30681#30681: the "user" directive makes sense only if the master process runs with super-user privileges, ignored in /etc/nginx/nginx.conf:2
2016/08/21 12:49:09 [emerg] 30681#30681: open() "/var/run/nginx.pid" failed (13: Permission denied)
2016/08/21 13:05:39 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 13:05:39 [error] 24381#24381: *205 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 13:49:55 [error] 24381#24381: *1489 open() "/var/www/nextcloud/favicon.ico" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /favicon.ico HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 13:49:55 [error] 24381#24381: *1489 open() "/var/www/nextcloud/favicon.ico" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /favicon.ico HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 14:13:22 [error] 24381#24381: *1498 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 14:13:22 [error] 24381#24381: *1498 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 14:14:14 [error] 24381#24381: *1498 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"
2016/08/21 14:14:14 [error] 24381#24381: *1498 open() "/var/www/nextcloud/apps/files/js/jquery.iframe-transport.js" failed (2: No such file or directory), client: 93.6.89.195, server: nuage-prive.fr, request: "GET /apps/files/js/jquery.iframe-transport.js?v=82e8a49c4436670253588e6b5b9e915f HTTP/2.0", host: "nuage-prive.fr"

#### Nextcloud log (data/nextcloud.log)

Nextcloud log

{"reqId":"eQllzBw+Q5RpwM6YItcp","remoteAddr":"137.74.166.88","app":"no app in context","message":"Loaded WOPI Token record: {\"id\":\"58\",\"owner_uid\":\"oc_guillaume\",\"editor_uid\":\"oc_guillaume\",\"fileid\":\"386\",\"version\":\"0\",\"path\":\"\/CV.odt\",\"token\":\"zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p\",\"expiry\":\"1471783403\"}.","level":0,"time":"August 21, 2016 14:13:24","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"--"}
{"reqId":"eQllzBw+Q5RpwM6YItcp","remoteAddr":"137.74.166.88","app":"richdocuments","message":"File info: {\"[object] (OC\\Files\\FileInfo)\":{\"OC\\Files\\FileInfodata\":{\"[object] (OC\\Files\\Cache\\CacheEntry)\":{\"OC\\Files\\Cache\\CacheEntrydata\":[]}},\"OC\\Files\\FileInfopath\":\"\/oc_guillaume\/files\/CV.odt\",\"OC\\Files\\FileInfostorage\":{\"[object] (OCA\\Files_Trashbin\\Storage)\":{\"OCA\\Files_Trashbin\\StoragemountPoint\":\"\/oc_guillaume\/\",\"OCA\\Files_Trashbin\\StoragedeletedFiles\":[],\"OCA\\Files_Trashbin\\StorageuserManager\":\"[object] (OC\\User\\Manager)\",\"*storage\":\"[object] (OC\\Files\\Storage\\Wrapper\\Encryption)\",\"cache\":null,\"scanner\":\"[object] (OC\\Files\\Cache\\Scanner)\",\"watcher\":null,\"propagator\":null,\"updater\":null}},\"OC\\Files\\FileInfointernalPath\":\"files\/CV.odt\",\"OC\\Files\\FileInfomount\":{\"[object] (OC\\Files\\Mount\\MountPoint)\":{\"*storage\":\"[object] (OCA\\Files_Trashbin\\Storage)\",\"*class\":\"\\OC\\Files\\Storage\\Home\",\"*storageId\":null,\"*arguments\":[],\"*mountPoint\":\"\/oc_guillaume\/\",\"*mountOptions\":[],\"OC\\Files\\Mount\\MountPointloader\":\"[object] (OC\\Files\\Storage\\StorageFactory)\",\"OC\\Files\\Mount\\MountPointinvalidStorage\":false,\"*mountId\":null}},\"OC\\Files\\FileInfoowner\":{\"[object] (OC\\User\\User)\":{\"OC\\User\\Useruid\":\"oc_guillaume\",\"OC\\User\\UserdisplayName\":null,\"OC\\User\\Userbackend\":\"[object] (OC\\User\\Database)\",\"OC\\User\\Userenabled\":true,\"OC\\User\\Useremitter\":\"[object] (OC\\User\\Manager)\",\"OC\\User\\Userhome\":\"\/var\/nextcloud_data\/oc_guillaume\",\"OC\\User\\UserlastLogin\":\"1471780195\",\"OC\\User\\Userconfig\":\"[object] (OC\\AllConfig)\",\"OC\\User\\UseravatarManager\":null,\"OC\\User\\UserurlGenerator\":\"[object] (OC\\URLGenerator)\"}},\"OC\\Files\\FileInfochildEtags\":[]}}.","level":0,"time":"August 21, 2016 14:13:24","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"oc_guillaume"}
{"reqId":"gQtPBejE0KSWe1gD20gh","remoteAddr":"137.74.166.88","app":"richdocuments","message":"Getting info about file 386, version 0 by token zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p.","level":0,"time":"August 21, 2016 14:13:24","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"--"}
{"reqId":"gQtPBejE0KSWe1gD20gh","remoteAddr":"137.74.166.88","app":"no app in context","message":"Loaded WOPI Token record: {\"id\":\"58\",\"owner_uid\":\"oc_guillaume\",\"editor_uid\":\"oc_guillaume\",\"fileid\":\"386\",\"version\":\"0\",\"path\":\"\/CV.odt\",\"token\":\"zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p\",\"expiry\":\"1471783403\"}.","level":0,"time":"August 21, 2016 14:13:24","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"--"}
{"reqId":"gQtPBejE0KSWe1gD20gh","remoteAddr":"137.74.166.88","app":"richdocuments","message":"File info: {\"[object] (OC\\Files\\FileInfo)\":{\"OC\\Files\\FileInfodata\":{\"[object] (OC\\Files\\Cache\\CacheEntry)\":{\"OC\\Files\\Cache\\CacheEntrydata\":[]}},\"OC\\Files\\FileInfopath\":\"\/oc_guillaume\/files\/CV.odt\",\"OC\\Files\\FileInfostorage\":{\"[object] (OCA\\Files_Trashbin\\Storage)\":{\"OCA\\Files_Trashbin\\StoragemountPoint\":\"\/oc_guillaume\/\",\"OCA\\Files_Trashbin\\StoragedeletedFiles\":[],\"OCA\\Files_Trashbin\\StorageuserManager\":\"[object] (OC\\User\\Manager)\",\"*storage\":\"[object] (OC\\Files\\Storage\\Wrapper\\Encryption)\",\"cache\":null,\"scanner\":\"[object] (OC\\Files\\Cache\\Scanner)\",\"watcher\":null,\"propagator\":null,\"updater\":null}},\"OC\\Files\\FileInfointernalPath\":\"files\/CV.odt\",\"OC\\Files\\FileInfomount\":{\"[object] (OC\\Files\\Mount\\MountPoint)\":{\"*storage\":\"[object] (OCA\\Files_Trashbin\\Storage)\",\"*class\":\"\\OC\\Files\\Storage\\Home\",\"*storageId\":null,\"*arguments\":[],\"*mountPoint\":\"\/oc_guillaume\/\",\"*mountOptions\":[],\"OC\\Files\\Mount\\MountPointloader\":\"[object] (OC\\Files\\Storage\\StorageFactory)\",\"OC\\Files\\Mount\\MountPointinvalidStorage\":false,\"*mountId\":null}},\"OC\\Files\\FileInfoowner\":{\"[object] (OC\\User\\User)\":{\"OC\\User\\Useruid\":\"oc_guillaume\",\"OC\\User\\UserdisplayName\":null,\"OC\\User\\Userbackend\":\"[object] (OC\\User\\Database)\",\"OC\\User\\Userenabled\":true,\"OC\\User\\Useremitter\":\"[object] (OC\\User\\Manager)\",\"OC\\User\\Userhome\":\"\/var\/nextcloud_data\/oc_guillaume\",\"OC\\User\\UserlastLogin\":\"1471780195\",\"OC\\User\\Userconfig\":\"[object] (OC\\AllConfig)\",\"OC\\User\\UseravatarManager\":null,\"OC\\User\\UserurlGenerator\":\"[object] (OC\\URLGenerator)\"}},\"OC\\Files\\FileInfochildEtags\":[]}}.","level":0,"time":"August 21, 2016 14:13:24","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"oc_guillaume"}
{"reqId":"NuF9NnwWInutu7CrdHDB","remoteAddr":"137.74.166.88","app":"richdocuments","message":"Getting contents of file 386, version 0 by token zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p.","level":0,"time":"August 21, 2016 14:13:25","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386\/contents?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"--"}
{"reqId":"NuF9NnwWInutu7CrdHDB","remoteAddr":"137.74.166.88","app":"no app in context","message":"Loaded WOPI Token record: {\"id\":\"58\",\"owner_uid\":\"oc_guillaume\",\"editor_uid\":\"oc_guillaume\",\"fileid\":\"386\",\"version\":\"0\",\"path\":\"\/CV.odt\",\"token\":\"zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p\",\"expiry\":\"1471783403\"}.","level":0,"time":"August 21, 2016 14:13:25","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386\/contents?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"--"}
{"reqId":"NuF9NnwWInutu7CrdHDB","remoteAddr":"137.74.166.88","app":"admin_audit","message":"File accessed: \"\/CV.odt\"","level":1,"time":"August 21, 2016 14:13:25","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/386\/contents?access_token=zJQAV4mk2m9sMq85VKBfDmkDG3SmL43p","user":"oc_guillaume"}
{"reqId":"6Qii6eeOGKGVmkN3M47U","remoteAddr":"93.6.89.195","app":"files","message":"Could not find resource file \"\/apps\/files\/js\/jquery.iframe-transport.js\"","level":3,"time":"August 21, 2016 14:14:14","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","user":"oc_guillaume"}
{"reqId":"fNxEU3eIHfz7U62OofnG","remoteAddr":"93.6.89.195","app":"no app in context","message":"getDiscovery(): Getting discovery.xml from the cache.","level":0,"time":"August 21, 2016 14:14:14","method":"GET","url":"\/index.php\/apps\/richdocuments\/ajax\/documents\/list","user":"oc_guillaume"}
{"reqId":"GN\/uExzGVDZdek1m13qz","remoteAddr":"93.6.89.195","app":"admin_audit","message":"File accessed: \"\/New Document.odt\"","level":1,"time":"August 21, 2016 14:14:17","method":"POST","url":"\/index.php\/apps\/richdocuments\/session\/user\/join\/455","user":"oc_guillaume"}
{"reqId":"X2WxzrwfRpcJSHCFkEdE","remoteAddr":"93.6.89.195","app":"richdocuments","message":"Generating WOPI Token for file 455, version 0.","level":0,"time":"August 21, 2016 14:14:17","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/token\/455","user":"oc_guillaume"}
{"reqId":"X2WxzrwfRpcJSHCFkEdE","remoteAddr":"93.6.89.195","app":"no app in context","message":"Issuing token for oc_guillaume file 455, version 0 owned by oc_guillaume, path \/New Document.odt: QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","level":0,"time":"August 21, 2016 14:14:17","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/token\/455","user":"oc_guillaume"}
{"reqId":"+z\/b24XQqE\/yeAXDB9NZ","remoteAddr":"137.74.166.88","app":"richdocuments","message":"Getting info about file 455, version 0 by token QJ8cMJDis65p2PIti3IrsLliNYdeOgZi.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"+z\/b24XQqE\/yeAXDB9NZ","remoteAddr":"137.74.166.88","app":"no app in context","message":"Loaded WOPI Token record: {\"id\":\"59\",\"owner_uid\":\"oc_guillaume\",\"editor_uid\":\"oc_guillaume\",\"fileid\":\"455\",\"version\":\"0\",\"path\":\"\/New Document.odt\",\"token\":\"QJ8cMJDis65p2PIti3IrsLliNYdeOgZi\",\"expiry\":\"1471783457\"}.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"+z\/b24XQqE\/yeAXDB9NZ","remoteAddr":"137.74.166.88","app":"richdocuments","message":"File info: {\"[object] (OC\\Files\\FileInfo)\":{\"OC\\Files\\FileInfodata\":{\"[object] (OC\\Files\\Cache\\CacheEntry)\":{\"OC\\Files\\Cache\\CacheEntrydata\":[]}},\"OC\\Files\\FileInfopath\":\"\/oc_guillaume\/files\/New Document.odt\",\"OC\\Files\\FileInfostorage\":{\"[object] (OCA\\Files_Trashbin\\Storage)\":{\"OCA\\Files_Trashbin\\StoragemountPoint\":\"\/oc_guillaume\/\",\"OCA\\Files_Trashbin\\StoragedeletedFiles\":[],\"OCA\\Files_Trashbin\\StorageuserManager\":\"[object] (OC\\User\\Manager)\",\"*storage\":\"[object] (OC\\Files\\Storage\\Wrapper\\Encryption)\",\"cache\":null,\"scanner\":\"[object] (OC\\Files\\Cache\\Scanner)\",\"watcher\":null,\"propagator\":null,\"updater\":null}},\"OC\\Files\\FileInfointernalPath\":\"files\/New Document.odt\",\"OC\\Files\\FileInfomount\":{\"[object] (OC\\Files\\Mount\\MountPoint)\":{\"*storage\":\"[object] (OCA\\Files_Trashbin\\Storage)\",\"*class\":\"\\OC\\Files\\Storage\\Home\",\"*storageId\":null,\"*arguments\":[],\"*mountPoint\":\"\/oc_guillaume\/\",\"*mountOptions\":[],\"OC\\Files\\Mount\\MountPointloader\":\"[object] (OC\\Files\\Storage\\StorageFactory)\",\"OC\\Files\\Mount\\MountPointinvalidStorage\":false,\"*mountId\":null}},\"OC\\Files\\FileInfoowner\":{\"[object] (OC\\User\\User)\":{\"OC\\User\\Useruid\":\"oc_guillaume\",\"OC\\User\\UserdisplayName\":null,\"OC\\User\\Userbackend\":\"[object] (OC\\User\\Database)\",\"OC\\User\\Userenabled\":true,\"OC\\User\\Useremitter\":\"[object] (OC\\User\\Manager)\",\"OC\\User\\Userhome\":\"\/var\/nextcloud_data\/oc_guillaume\",\"OC\\User\\UserlastLogin\":\"1471780195\",\"OC\\User\\Userconfig\":\"[object] (OC\\AllConfig)\",\"OC\\User\\UseravatarManager\":null,\"OC\\User\\UserurlGenerator\":\"[object] (OC\\URLGenerator)\"}},\"OC\\Files\\FileInfochildEtags\":[]}}.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"oc_guillaume"}
{"reqId":"4pwXUrVyyhl6Oywbmz8b","remoteAddr":"137.74.166.88","app":"richdocuments","message":"Getting info about file 455, version 0 by token QJ8cMJDis65p2PIti3IrsLliNYdeOgZi.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"4pwXUrVyyhl6Oywbmz8b","remoteAddr":"137.74.166.88","app":"no app in context","message":"Loaded WOPI Token record: {\"id\":\"59\",\"owner_uid\":\"oc_guillaume\",\"editor_uid\":\"oc_guillaume\",\"fileid\":\"455\",\"version\":\"0\",\"path\":\"\/New Document.odt\",\"token\":\"QJ8cMJDis65p2PIti3IrsLliNYdeOgZi\",\"expiry\":\"1471783457\"}.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"4pwXUrVyyhl6Oywbmz8b","remoteAddr":"137.74.166.88","app":"richdocuments","message":"File info: {\"[object] (OC\\Files\\FileInfo)\":{\"OC\\Files\\FileInfodata\":{\"[object] (OC\\Files\\Cache\\CacheEntry)\":{\"OC\\Files\\Cache\\CacheEntrydata\":[]}},\"OC\\Files\\FileInfopath\":\"\/oc_guillaume\/files\/New Document.odt\",\"OC\\Files\\FileInfostorage\":{\"[object] (OCA\\Files_Trashbin\\Storage)\":{\"OCA\\Files_Trashbin\\StoragemountPoint\":\"\/oc_guillaume\/\",\"OCA\\Files_Trashbin\\StoragedeletedFiles\":[],\"OCA\\Files_Trashbin\\StorageuserManager\":\"[object] (OC\\User\\Manager)\",\"*storage\":\"[object] (OC\\Files\\Storage\\Wrapper\\Encryption)\",\"cache\":null,\"scanner\":\"[object] (OC\\Files\\Cache\\Scanner)\",\"watcher\":null,\"propagator\":null,\"updater\":null}},\"OC\\Files\\FileInfointernalPath\":\"files\/New Document.odt\",\"OC\\Files\\FileInfomount\":{\"[object] (OC\\Files\\Mount\\MountPoint)\":{\"*storage\":\"[object] (OCA\\Files_Trashbin\\Storage)\",\"*class\":\"\\OC\\Files\\Storage\\Home\",\"*storageId\":null,\"*arguments\":[],\"*mountPoint\":\"\/oc_guillaume\/\",\"*mountOptions\":[],\"OC\\Files\\Mount\\MountPointloader\":\"[object] (OC\\Files\\Storage\\StorageFactory)\",\"OC\\Files\\Mount\\MountPointinvalidStorage\":false,\"*mountId\":null}},\"OC\\Files\\FileInfoowner\":{\"[object] (OC\\User\\User)\":{\"OC\\User\\Useruid\":\"oc_guillaume\",\"OC\\User\\UserdisplayName\":null,\"OC\\User\\Userbackend\":\"[object] (OC\\User\\Database)\",\"OC\\User\\Userenabled\":true,\"OC\\User\\Useremitter\":\"[object] (OC\\User\\Manager)\",\"OC\\User\\Userhome\":\"\/var\/nextcloud_data\/oc_guillaume\",\"OC\\User\\UserlastLogin\":\"1471780195\",\"OC\\User\\Userconfig\":\"[object] (OC\\AllConfig)\",\"OC\\User\\UseravatarManager\":null,\"OC\\User\\UserurlGenerator\":\"[object] (OC\\URLGenerator)\"}},\"OC\\Files\\FileInfochildEtags\":[]}}.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"oc_guillaume"}
{"reqId":"JnkaH7ECIF1AXyBWhO71","remoteAddr":"137.74.166.88","app":"richdocuments","message":"Getting info about file 455, version 0 by token QJ8cMJDis65p2PIti3IrsLliNYdeOgZi.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"JnkaH7ECIF1AXyBWhO71","remoteAddr":"137.74.166.88","app":"no app in context","message":"Loaded WOPI Token record: {\"id\":\"59\",\"owner_uid\":\"oc_guillaume\",\"editor_uid\":\"oc_guillaume\",\"fileid\":\"455\",\"version\":\"0\",\"path\":\"\/New Document.odt\",\"token\":\"QJ8cMJDis65p2PIti3IrsLliNYdeOgZi\",\"expiry\":\"1471783457\"}.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"JnkaH7ECIF1AXyBWhO71","remoteAddr":"137.74.166.88","app":"richdocuments","message":"File info: {\"[object] (OC\\Files\\FileInfo)\":{\"OC\\Files\\FileInfodata\":{\"[object] (OC\\Files\\Cache\\CacheEntry)\":{\"OC\\Files\\Cache\\CacheEntrydata\":[]}},\"OC\\Files\\FileInfopath\":\"\/oc_guillaume\/files\/New Document.odt\",\"OC\\Files\\FileInfostorage\":{\"[object] (OCA\\Files_Trashbin\\Storage)\":{\"OCA\\Files_Trashbin\\StoragemountPoint\":\"\/oc_guillaume\/\",\"OCA\\Files_Trashbin\\StoragedeletedFiles\":[],\"OCA\\Files_Trashbin\\StorageuserManager\":\"[object] (OC\\User\\Manager)\",\"*storage\":\"[object] (OC\\Files\\Storage\\Wrapper\\Encryption)\",\"cache\":null,\"scanner\":\"[object] (OC\\Files\\Cache\\Scanner)\",\"watcher\":null,\"propagator\":null,\"updater\":null}},\"OC\\Files\\FileInfointernalPath\":\"files\/New Document.odt\",\"OC\\Files\\FileInfomount\":{\"[object] (OC\\Files\\Mount\\MountPoint)\":{\"*storage\":\"[object] (OCA\\Files_Trashbin\\Storage)\",\"*class\":\"\\OC\\Files\\Storage\\Home\",\"*storageId\":null,\"*arguments\":[],\"*mountPoint\":\"\/oc_guillaume\/\",\"*mountOptions\":[],\"OC\\Files\\Mount\\MountPointloader\":\"[object] (OC\\Files\\Storage\\StorageFactory)\",\"OC\\Files\\Mount\\MountPointinvalidStorage\":false,\"*mountId\":null}},\"OC\\Files\\FileInfoowner\":{\"[object] (OC\\User\\User)\":{\"OC\\User\\Useruid\":\"oc_guillaume\",\"OC\\User\\UserdisplayName\":null,\"OC\\User\\Userbackend\":\"[object] (OC\\User\\Database)\",\"OC\\User\\Userenabled\":true,\"OC\\User\\Useremitter\":\"[object] (OC\\User\\Manager)\",\"OC\\User\\Userhome\":\"\/var\/nextcloud_data\/oc_guillaume\",\"OC\\User\\UserlastLogin\":\"1471780195\",\"OC\\User\\Userconfig\":\"[object] (OC\\AllConfig)\",\"OC\\User\\UseravatarManager\":null,\"OC\\User\\UserurlGenerator\":\"[object] (OC\\URLGenerator)\"}},\"OC\\Files\\FileInfochildEtags\":[]}}.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"oc_guillaume"}
{"reqId":"66Gsz0tVYViAe0H0fL6r","remoteAddr":"137.74.166.88","app":"richdocuments","message":"Getting contents of file 455, version 0 by token QJ8cMJDis65p2PIti3IrsLliNYdeOgZi.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455\/contents?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"66Gsz0tVYViAe0H0fL6r","remoteAddr":"137.74.166.88","app":"no app in context","message":"Loaded WOPI Token record: {\"id\":\"59\",\"owner_uid\":\"oc_guillaume\",\"editor_uid\":\"oc_guillaume\",\"fileid\":\"455\",\"version\":\"0\",\"path\":\"\/New Document.odt\",\"token\":\"QJ8cMJDis65p2PIti3IrsLliNYdeOgZi\",\"expiry\":\"1471783457\"}.","level":0,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455\/contents?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"--"}
{"reqId":"66Gsz0tVYViAe0H0fL6r","remoteAddr":"137.74.166.88","app":"admin_audit","message":"File accessed: \"\/New Document.odt\"","level":1,"time":"August 21, 2016 14:14:18","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/455\/contents?access_token=QJ8cMJDis65p2PIti3IrsLliNYdeOgZi","user":"oc_guillaume"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cli","message":"Memcache \\OC\\Memcache\\APCu not available for local cache","level":1,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cli","message":"Memcache \\OC\\Memcache\\APCu not available for distributed cache","level":1,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\Files\\BackgroundJob\\ScanFiles job with ID 6","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\Files\\BackgroundJob\\ScanFiles job with ID 6","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\Files\\BackgroundJob\\DeleteOrphanedItems job with ID 7","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\Files\\BackgroundJob\\DeleteOrphanedItems job with ID 7","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\Files\\BackgroundJob\\CleanupFileLocks job with ID 8","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\Files\\BackgroundJob\\CleanupFileLocks job with ID 8","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\Files_Trashbin\\BackgroundJob\\ExpireTrash job with ID 10","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\Files_Trashbin\\BackgroundJob\\ExpireTrash job with ID 10","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\DAV\\CardDAV\\SyncJob job with ID 5","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\DAV\\CardDAV\\SyncJob job with ID 5","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OC\\Authentication\\Token\\DefaultTokenCleanupJob job with ID 16","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"no app in context","message":"Invalidating tokens older than 2016-08-20T12:15:01+00:00","level":1,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OC\\Authentication\\Token\\DefaultTokenCleanupJob job with ID 16","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\Survey_Client\\BackgroundJobs\\MonthlyReport job with ID 21","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\Survey_Client\\BackgroundJobs\\MonthlyReport job with ID 21","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\Files_Sharing\\DeleteOrphanedSharesJob job with ID 23","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\Files_Sharing\\DeleteOrphanedSharesJob job with ID 23","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Run OCA\\Files_Sharing\\ExpireSharesJob job with ID 24","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}
{"reqId":"SgB5Sz12hACJ3RA+LhDG","remoteAddr":"","app":"cron","message":"Finished OCA\\Files_Sharing\\ExpireSharesJob job with ID 24","level":0,"time":"August 21, 2016 14:15:01","method":"--","url":"--","user":"--"}

#### Browser log

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...

Could you please fill out more details into the issue template (logs, configuration, behaviour...) so that we can help you better 😉 THX.

completed ...

Logs are still missing ...

logs added...

There is also another missing file : /var/www/nextcloud/favicon.ico

regards,

The Logs are still missing :( ...

i probably did not clic on update ... :-(
now it is ok !

That file is missing indeed. Altough I don't see why the app does not ship its own libs.

That file should be there. We should patch that before the release if it hasn't been released for a good reason.

@pranavk

@pranavk @kendy https://github.com/owncloud/richdocuments/blob/3566c7cff5a06aa2870ef2129c8c5c56f2d26bc5/templates/documents.php#L6-L8 is a pretty dangerous approach, doing that relies on files in another app which can change anytime.

This has been already fixed in the documents app as can be seen at owncloud-archive/documents@21c35eb, can I ask you to apply something like that also to the richdocuments app? THX.

Fix is in owncloud/richdocuments#108

Fix is merged into their app.

Remove unused old #999

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Collabora: Could not find resource file "/apps/files/js/jquery.iframe-transport.js" #999

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Collabora: Could not find resource file "/apps/files/js/jquery.iframe-transport.js" #999

Description

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration

LDAP configuration (delete this part if not used)

Logs

Web server error log

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MariusBluem commented on Aug 21, 2016

Guillaume99 commented on Aug 21, 2016

MariusBluem commented on Aug 21, 2016

Guillaume99 commented on Aug 21, 2016

MariusBluem commented on Aug 21, 2016

Guillaume99 commented on Aug 21, 2016

rullzer commented on Aug 21, 2016

LukasReschke commented on Aug 22, 2016

2 remaining items

LukasReschke commented on Aug 22, 2016

MorrisJobke commented on Sep 7, 2016

MorrisJobke commented on Sep 13, 2016

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