Smart Sites AI Assistant May Show Outdated Information
Update - We are continuing to work on a fix for this issue.
Oct 09, 2026 - 16:40 PDT
Update - We are continuing to work on a fix for this issue.
Oct 09, 2026 - 11:05 PDT
Identified - The issue has been identified and a fix is being implemented.
Oct 09, 2026 - 09:49 PDT
Investigating - We are investigating reports that the Smart Sites AI Assistant may be responding to questions with out-of-date content. The most recent content corpus available to the AI Assistant is as of October 7. We will provide an update shortly.
Oct 09, 2026 - 08:27 PDT
Web Application Operational
Texts Operational
Emails Operational
Phone Calls Operational
Smart Alerts Operational
Auto Notices Operational
Smart Sites Degraded Performance
Data Sync Operational
Support Systems Operational
iOS and Android Mobile Applications Operational
Social Network Sharing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 9, 2026

Unresolved incident: Smart Sites AI Assistant May Show Outdated Information.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Intermittent Issues with ParentSquare iOS App
Resolved - The issue affecting some of our users of our iOS app has been resolved. We will continue to monitor for any further issues.
Sep 29, 06:49 PDT
Monitoring - We are seeing recovery from the intermittent crashes affecting the ParentSquare iOS app. Our engineering team will continue monitoring for any recurrence.
Sep 28, 19:45 PDT
Investigating - We are investigating reports of intermittent crashes affecting the ParentSquare iOS app. Our Engineering Team is actively investigating the issue and monitoring recovery.
Sep 28, 19:14 PDT

Sep 28, 2026

Some ParentSquare users experiencing slowness or errors
Resolved - A fix has been implemented and ParentSquare is recovering. Pages should now be loading normally. We are continuing to monitor to make sure performance remains stable.
Sep 28, 13:46 PDT
Investigating - We are investigating reports of slowness and intermittent errors in ParentSquare. Some pages, including feeds, may load slowly or fail to load. Our team is actively working to identify the cause, and we will provide an update shortly.
Sep 28, 13:28 PDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

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