SmartDataSoft Support — WordPress Themes & Plugins Help

Stuck on your theme or plugin?Let's fix that.

Q: What can I get support for here?

This help desk covers your SmartDataSoft WordPress themes and plugins. We also build Shopify apps and themes, which are showcased on this page, each with its own documentation.

Q: Do your Shopify apps have a free trial?

Yes. All our Shopify apps have a free plan or free trial, and SmartDataSoft customers get 3 months free. You can start on Shopify and get your first month for $1.

Get expert help with your SmartDataSoft WordPress theme or plugin — the team that built it is one message away. We normally respond within 24 hours.

Support hours: Mon–Fri · 10am–6pm (GMT +6)

support.js

// tell us what's happening
const issue = describeYourProblem();
await support.connect(issue);

Also from SmartDataSoft · Shopify Themes

Our Shopify themes

Selling on Shopify too? Explore the themes we build.

All themes

New

Snazzy

Multipurpose theme for fashion, electronics & lifestyle stores.

View Theme Docs

Pesto

Food & restaurant — menus, local pickup, delivery & quick search.

View Theme Docs

Koffe

Coffee & café storefronts with a warm, cozy layout.

View Theme Docs

Juicery

Juice & smoothie bars — fresh, vibrant and bright.

View Theme Docs

Cakelet

Bakery & cake shops with a sweet, editorial feel.

View Theme Docs

Meatzo

Butcher & meat shops — bold, appetite-driven design.

View Theme Docs

Also from SmartDataSoft · Shopify Apps

Our Shopify apps

Power up your Shopify store with the apps we build.

Slider Revolution & Sections

★ 4.9

Sliders, hero banners & carousels with 600+ templates — no code needed.

View in App Store Docs

Essential Grid Gallery

★ 4.9

Shoppable lookbooks and image & video galleries from Instagram, YouTube & more.

View in App Store Docs

EasyBoost

★ 5.0

Product sliders, sales bundles and recommendation carousels to lift AOV.

View in App Store Docs

Syncora: Backup & Restore

★ 4.8

Real-time automatic backups of products, orders, themes & files with one-click restore.

View in App Store Docs

File Manager & Image Optimizer

★ 5.0

Organize files and compress images for a faster, cleaner, higher-ranking store.

View in App Store Docs

Sidekick AI Studio

New

Ready-made & custom skills for Shopify Sidekick — sales, inventory, AOV & CRO insights.

View in App Store Docs

New to Shopify?

Start free, then get your first month for just $1 — then add our apps & themes.

Start on Shopify

Self-serve

Other ways to get help

Documentation

Setup guides and configuration for every WordPress theme and plugin.

Browse docs

Open a ticket

Account-specific issue? Log it and a real developer picks it up.

Start a ticket

Video Tutorials

Step-by-step walkthroughs for setup and customization on YouTube.

Watch videos

FAQ

Common questions

How fast do you respond to tickets?+

Most tickets get a first reply within 24 hours on business days (Mon–Fri, 10am–6pm GMT+6). Many are answered within a few hours.

What can I get support for here?+

This help desk covers your SmartDataSoft WordPress themes and plugins. We also build Shopify apps & themes — you'll find them showcased above, each with its own docs.

Where can I find setup docs?+

Every WordPress theme and plugin has a guide in our knowledge base. Our Shopify apps & themes have their own docs at shopidevs.com/docs.

Do your Shopify apps have a free trial?+

Yes — all our Shopify apps have a free plan or free trial, and SmartDataSoft customers get 3 months free. You can start on Shopify and get your first month for $1.

Still stuck? Talk to the people who built it.

Skip the generic help desk. Your ticket goes straight to the developers who built your SmartDataSoft theme.

Open a ticket Browse the docs

** The time is base on America/Los_Angeles timezone