Everything is hard

  • das2019

    (@das2019)


    2 weeks, 1 day ago

    It works… But I dread having to add or change anything. Simple bulk editing like changing tags of more than 5 products leads to gateway timeout, with some being changed and some not. Editing them one-by-one takes about as much time as waiting for the timeout. Setting up shipping categories-zones-costs is a confusing and convoluted nightmare of multiple screens, tabs, and settings. Misleading warning popups like “all of these items will be deleted” instead of “clicking OK will delete this category name”. And too much of what seems like basic functionality requires paid third-party plugins. It’s always like that, these examples are just from the last two hours of struggle.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    1 week, 6 days ago

    Hi @das2019,

    Thanks for sharing your feedback and your experience you found difficult to work with.

    For the gateway timeout when bulk editing products, I understand that having to edit products one at a time is not ideal. This issue is likely related to your web server not being able to process more than 5 products at a time, rather than being caused by WooCommerce itself. This would explain why some products are updated while others aren’t before the request times out.

    If you can share your WooCommerce > Status > System Status report, we can take a look and help determine what may be causing the server to time out.

    For the shipping setup, if you can let us know exactly what you’re trying to configure, we’d be happy to help you work through the setup and explain how the different shipping zones, methods, costs, and categories fit together.

    WooCommerce provides the core e-commerce features that can serve as a foundation for different types of businesses, with additional functionality available to build on top of that based on a store’s specific needs and goals. It would be helpful if you could also share which specific functionality you’re looking for that currently requires a third-party plugin.

    If you share the System Status report and the specific configurations or functionality you’re trying to achieve, we’d be happy to assist you with configuring your site.

    Looking forward to your reply!

    James Kemp

    (@jamesckemp)

    1 week, 6 days ago

    Hi @das2019

    Appreciate your feedback! I’m James, Core Product Manager for WooCommerce. Your first points are pretty clear and show why you’d be frustrated. If you’re open to it, I’d love to hear more about what functionality you feel is missing out of the box?

Viewing 2 replies - 1 through 2 (of 2 total)

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