Our focus on user needs makes life better for the people who rely on your services – and gives your organisation reliable systems, lower running costs and outcomes you can evidence.
We help you understand complex operating environments, so you invest in the things that will make a difference now and in the future.
Decisions are grounded in evidence about what users need and what will work.
We replace legacy technology with coherent, modern services. Working iteratively so there’s no risk to service continuity. With AI, we start with the service. We ask why first, then how AI could help.
Data flows between systems and gives you real-time visibility, AI adds value and serves users well.
We host and support services people depend on 24/7, and keep them secure against cyber attacks. Constant monitoring, rigorous testing and proactive maintenance, makes sure your services perform day in, and day out.
Users can rely on your services, and one team is accountable from build to support.
We provide full project teams or work in blended teams adding capacity and expertise where you need it. If a project is off track, we’ll get it moving again.
When we leave, we want you to be stronger than when we arrived. We build lasting skills in your teams, so you’re not dependent on us to keep going.
“It was clear very early on that partnering with dxw would mean a very different approach to building services. We knew we were going to create good digital services that meet the needs of our users. We’ve learnt so much working alongside dxw as one team.”
– Mathew Cohen, Head of Digital
Metropolitan Thames Valley Housing
dxw is committed to high standards across all our work. We operate several management systems, and have been externally accredited: