Parloa

@parloa_ai

AI agents for the world's most customer centric enterprises 💡

New York | Berlin I Munich

parloa.com

Joined April 2024

44 Following

741 Followers

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Parloa
@parloa_ai
Jun 11
Introducing Parloa’s Agent Skills: a better way for CX leaders to connect AI agents to the enterprise systems they need to get real work done. To resolve customer issues, your agent needs to talk to your CRM, booking engine, ticketing platform, and compliance requirements. These
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Parloa
@parloa_ai
6h
Your customers are using personal AI agents to contact you. The industry is rapidly developing open protocols to help these agents identify themselves and connect to your systems. But access isn’t resolution. We believe personal agents should be able to get things done for
Parloa
@parloa_ai
Oct 13
Can you trust AI to evaluate AI? With more than 50 AI-judged diagnostics, Parloa Lens helps CX and IT teams understand AI agent quality, behavior, and compliance at scale. But how do we make those evaluations trustworthy? Ritika Belwariar, Senior Product Marketing Manager,
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Parloa
@parloa_ai
Sep 17
Deploying enterprise AI agents globally can turn every new region into a compliance and infrastructure project. Customer interactions may span multiple services and geographies, making it difficult to prove where data lives and is processed. This makes your global AI rollout
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Parloa
@parloa_ai
Sep 16
You know when you’re forcing it. The technology sounds great, and the demo is amazing. The promise is huge. Then you try to make it work. It takes more effort than it should. More people than it should. More compromises than it should. AI for customer experience should be
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