PolyAI

@polyaivoice

PolyAI helps enterprises show up as the best versions of themselves in every conversation.

poly.ai/gordon

Joined November 2018

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PolyAI
@polyaivoice
Sep 9
Meet Wren: the agent that looks after your agents. Your dialog agents handle thousands of customer conversations a day, and keeping watch over all of them to make sure everything is working as well as possible is a lot for any team to stay on top of. Overnight, it reviews
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PolyAI
@polyaivoice
1h
Can a voice agent actually read the room? 🧐 That's the question at the center of our HumanX session next week. Shawn Wen joins Renate Nyborg of Meeno and Alex Gay of Otter.ai, moderated by Ivan Mehta of TechCrunch, for "Emotion, Intent and the Future of Voice
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PolyAI
@polyaivoice
23h
Every interaction changes Wren a little, tuning it to whoever is actually calling you today, not who was calling a year ago. As your caller base drifts, as people start asking things you never anticipated, as your brand relationship shifts, Wren catches it and optimizes for it.
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PolyAI
@polyaivoice
Sep 14
Wake up to a better agent. ☀️ Wren reviews every conversation your dialog agents have overnight, thinks up what could work better, and drafts the changes for you to approve going live. Take a look below. Using Wren, Golden Nugget saw 33% more bookings in just 24 hours. In
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PolyAI
@polyaivoice
Sep 11
Wren gives every team the reach of a forward-deployed engineer, grounded in hundreds of millions of real conversations. On the latest Deep Learning with PolyAI, Arkadiusz Kwapiszewski (Agent OS) joins Nikola Mrksic to unpack how Wren reviews every call, surfaces daily
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