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Unwanted syncing of all files w/ 3.30.1 #13738
Description
⚠️ Before posting ⚠️
- This is a bug, not a question or an enhancement.
- I've searched for similar issues and didn't find a duplicate.
- I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
- I agree to follow Nextcloud's Code of Conduct.
Steps to reproduce
- Sync only certain files
- Wait several minutes for the app to check updates
- The entirety of the files get synced
- Delete locally all files that are wrongly being synced
- Wait several minutes for the app to check updates
- The entirety of the files get synced
Expected behaviour
It should not sync files that were not explicitly synced previously
Actual behaviour
It syncs all files every time
Android version
14
Device brand and model
Pixel 7a
Stock or custom OS?
Custom (explain in "additional information")
Nextcloud android app version
3.30.1 RC1
Nextcloud server version
29.0.0
Using a reverse proxy?
I don't know
Android logs
No response
Server error logs
No response
Additional information
GrapheneOS
Logs contain personal informations that I don't want to share publicly (file names etc), hence no logs are attached
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joshtrichards commentedon Oct 9, 2024
By synced do you mean green icon appears on the files?
What other files are you seeing being synced? Files in other folders? Files in the same folder? etc.
d00r5 commentedon Oct 9, 2024
Yes. I decide to sync (green icon) only two files at the root of my Nextcloud (/Passwords.kdbx and /Notes.md).
They are listed in the "on device" tab.
But after some time, I see that the app syncs (green icon and listed "on device") the entirety (all files and folders under root /, for example /Documents/id.pdf, /Documents/resume.pdf…).
The internal two way sync option in settings lists all files contained in my Nextcloud too and I cannot remove any of them.
If I try to delete locally all these folders, they aren't removed from this list (internal two way sync) and keep being synced.
d00r5 commentedon Oct 9, 2024
#13747 and #13752 may be related as it syncs everything even when no files changed and the entirety of the files
zeigerpuppy commentedon Oct 11, 2024
Confirming this behaviour... unwanted syncing of all files
butterfly78 commentedon Oct 11, 2024
Here too,
robelix commentedon Oct 14, 2024
Here, too
Updated Nextcloud dev from F-droid yesterday - then it started downloading everything from my Nextcloud.
I did never set up any 2-way sync, only auto-upload for pictures and videos. No Idea how to disable sync - the settings -> 2-way-sync opens a long list of files and folder where I can't do anything. Had to disable Wifi and mobile Data to stop it from downloading.
foss- commentedon Oct 15, 2024
This is a major issue to the point where pulling the update should be considered. Not sure what the policies for blocker bugs are, but this certainly is a good candidate. Since @joshtrichards is involved nextcloud is aware. But I am astonished that no further reaction happened so far. I had to downgrade the android app and this has caused more than a small disruption.
alxrdn commentedon Oct 15, 2024
This is indeed a very significant disruption: filling up local storage, draining battery, over consuming network bandwidth, over loading server, ...
develop-Greenant commentedon Oct 15, 2024
Hi @foss- out of interest, which version did you downgrade to? Will have to to the same!
Q3x7Dvh commentedon Oct 15, 2024
3.30.0 worked for me.
238 remaining items
timkrief commentedon Oct 27, 2024
I would love to do that, but it takes 1 min 30 sec to register one tap on a cross in the two way sync settings, and I have a crazy amount of folder listed there (my entire nextcloud data tree)
kwisatz commentedon Oct 27, 2024
Not only that.
This is what my
Settings > Internal two way syncscreen currently looks like in3.30.2:Tonus1 commentedon Oct 27, 2024
@timkrief
@kwisatz
Go offline to get the app responsive
kwisatz commentedon Oct 27, 2024
@Tonus1
The screen looks exactly the same for me with Airplane mode on.
timkrief commentedon Oct 27, 2024
@Tonus1 Thanks, unfortunately I'm already offline, going into the settings -> two way sync and removing one item in that list take roughly 1 minute each. I'm using a Galaxy S10. I tried on an other user's phone Galaxy S21 and the process is still really long (please add a button to remove everything in one tap, I have to use an autoclicker and I might have to wait for days) but there the app doesn't go unresponsive
See my detailed explanation here for more info: #13872 (comment)
ltguillaume commentedon Oct 27, 2024
People, just call it a loss and reset the app.
Long-press Nextcloud, go into
App info, openStorage & cache, pressClear storageand follow the instructions.Then log in again, set up your automatic uploads again, double-check/adjust the contents of your
On devicevia the drawer and be done with it.kwisatz commentedon Oct 27, 2024
@ltguillaume the updates here are annoying me too… I'll just unsubscribe from the ticket now and just let this play out, and in a week or two I might retry.
I have uninstalled the app, I've cleared storage, I've cleared cache, the situation remains the same for me. I can supply more info to the devs if they tell me how, until then, signing off.
ltguillaume commentedon Oct 27, 2024
@kwisatz As far as I understand the problem, it is absolutely impossible to have the problem reappear after that (clearing storage or reinstalling): the issue occurs when updating to v3.30.1 only, not when installing v3.30.0 or any newer version.
kwisatz commentedon Oct 27, 2024
@ltguillaume we may be talking about a different issue… my issue is that the settings screen is simply black for me with 3.30.2. And the last time I checked, the app was happily continuing to shuffle data over my data connection. I just don't the have time to test and debug this.
ltguillaume commentedon Oct 27, 2024
@kwisatz The
Internal two way syncscreen looks exactly the same for me and I have no clue how to even set up two way sync for a file or folder, if I ever wanted to. The context menu itemSyncused to be a manual sync operation and it seems to still be that.Makes total sense.
timkrief commentedon Oct 27, 2024
Or we could have a button to remove all two way syncs, and a button to diable two way syncs altogether
stefan-muc commentedon Oct 28, 2024
See PR #13884, already in review and mentioned above in comment above
sebeweiss commentedon Oct 28, 2024
@kwisatz @ltguillaume
For me it turns out, the two-way-sync page is completely empty (no buttons, nothing) if no folder is set up for syncing.
But if you have ticked ‘Synchronise’ for a folder under ‘Details’, this folder appears on that page.
So maybe you have ticked the 'Syncronise' checkbox for your folders...
ZetaTom commentedon Oct 28, 2024
Dear Nextcloud Community,
As per my last message, we are currently investigating this issue and have released a new version that addresses the most critical problems present in version 3.30.1. We understand that these changes do not address all of the issues that our users have been experiencing. However, we will continue to work hard with our limited resources to find an appropriate solution for all users and are planning to release a new version later this week.
We take this incident very seriously and, in the interests of transparency and clarity, have published a report explaining what happened and how users can resolve these issues:
Many users are being directed to this thread via various search engines and trackers and are unaware of possible solutions and updates from us. In order to increase the visibility of our report and further raise awareness of the workarounds available to users, we have decided to lock this conversation until further notice. Please feel free to continue the discussion on the new ticket as well.
Finally, I would like to express my sincere gratitude to all the users and developers who have provided vital information and suggestions on this matter.
Thank you for your understanding and continued support.